Certificate expiration notice

My Notes users used to get a notification message before their certificate expired. But it seems this has somehow stopped working.

How do I control this?

Subject: Your certificate will expire …

Doesn’t anyone have a tip where to look to enable these automatic emails to users again when they have stopped?

“WARNING: Your certificate issued to * by * will expire on *. Use the Mail Send User ID option to request a new certificate”

I believe it worked until we did an upgrade (probably to 8.0) a while back.

Subject: User warned about cert expiring

Is it really possible that noone knows anything about this?

Any information would be helpful

Subject: bump

Subject: How to contact IBM

What is the proper way to contact IBM to get a reply to this question?

Subject: bump

I’m feeling a bit invisible here …

Subject: bump - I feel very alone here

Subject: Re: Bump, How to Contact Support, Certificate Expiration

At the top of the forum, there should be a link at the top to “Support & Downloads”, “Support by product” then “Software”

On that page, there is a list of things towards the top middle/right with the heading “Software Support”. Click “Open service request”.

Or, call: 800-IBM-SERV (in the US)

Subject: Support

Thanks Rob! I’m not in the USA, will try the first approach

Subject: Any help?

Anyone ever get a resolution on this? We are having this problem also.