I have been trying to contact CertFX for the last 2 weeks regarding their “Don’t Pass, Don’t Pay” guarantee. Their 1-888-923-7839 number has been “temporarily unavailable”. I get no response through the support contact.
Are they still in business?
Ken
Subject: CertFX closed? - I would say no because,
I’ve received an email from them today about general availability of Notes\Domino 8.5 exams
JYR
Subject: Try the instructions on this page…
Subject: I did . . .
Are YOU able to contact them using the listed phone number? Let me know . . .
Ken
Subject: Why would he botter trying?
Telling them that He is trying to figgure out that phone for some person he doesn’t even know? - Would you do that for us?
There is a Fax process descript for the procedure on the website. Is the fax not working either?
Subject: Thank you all for the messages
We were unaware of the expiration of our phone service.
I appreciate Francie and Jamie for helping out here.
We are very much still in business. Folks usually contact us via support email and our website.
We try and respond quickly to everyone.
If you guys have any questions/issues feel free to call, email, fax and send smoke signals if you need to 
Subject: CertFX Status?
I’m not sure if this will find it’s way to you Jason, but your website has been down all week (at least).
Website is down/non-responsive
888 number is disconnected
can’t redeem test vouchers through the software
no response to emails to support@certfx.com
Please help.
Thanks,
Subject: Support site is up but main site down
Subject: CERT Fx still unresponsive
I’m trying to get through to them regarding this guarantee – three years after the last post on this thread. Sure with they’d respond.
Subject: CertFX website offline 16.Jan.2013
I am finally preparing to take my 8.5 Upgrade exam. I purchased the LOT-956 exam from CertFX about 4 years ago after I passed my 7 upgrade and they had both 8 and 8.5 on special.
Today, as I’m back into the practice test, I discover an answer that is incorrect and wanted to make them aware of this. I try to visit their website, and get no response. On my iPad it reports “Service Unavailable. 504 Gateway Time-out - The web server is not responding.”
I reached out to one of the owners on LinkedIn, but haven’t had my request accepted yet. I’ve also searched “CertFX closed” (or out of business) and haven’t turned up anything.
Brian
Subject: So are they closed?
Last year my company purchased a “volume” of 16 tests. I’ve only redeemed one of the codes. I’m trying to redeem another today so I can get my update exams done for “8”, and they appear to have dropped of the grid:
Website is down/non-responsive
888 number is disconnected
can’t redeem test vouchers through their software
no response to emails to support@certfx.com
Can anyone shed any light?
Thanks,