We are testing Domino 6.0 with the plan to purchase in the next 2 months. I am running it on a Linux Redhat 7.3 box. There are 2 notes servers in the same notes and internet domain. The setup is fairly simple, mostly defaults. When a notes users sends mail externally the From: field is converted to the proper MIME internet address, however, the cc and bcc fields are not. So when the recipient uses “reply to all”, any notes users listed in the cc and bcc fields show up as notes addresses, not internet addresses.
There is no relay host set up, the server is configured to use nrpc for notes-notes mail and smtp for notes-internet mail. T
here is no domain document as we have only one domain and the server should be sending directly to the internet. I did try it with one and it didn’t make a difference.
All internet fields in the person documents are populated and verified, and for testing, I made sure my location document “internet address” field was also populated correctly.
Lookup internet addresses is enabled in the messaging configuration and I have tried turning on exhaustive lookup.
I found lots of posts from people with a similar problem, but no solutions. Workaround of putting the correct username as the first in the list in the “shortname” field does work, but editing a couple hundred documents by hand doesn’t sound like fun.
One of the servers is a clean r6 install, and the other is a 5.0.10 to r6 upgrade and both exhibit the same behavior. The upgraded server is the primary domino directory.
I admit I am just learning it and there is a good possibility i’m be being stupid. I have tried setting smtp debugging to 3 and watching mail go through but it doesn’t say anything about fields other than from and to.
If you haven’t already, make sure you have a Global Domain document that defines your internet domain and specifies your Notes Domain as a member. Other than that, it does sound like you’ve covered all the bases.
Subject: RE: cd to mime conversion fails on cc field
Thanks, I did try it again and double checked all the settings but no luck. I made sure to make the global domain name random so it wouldn’t conflict with the internet and domino domains. The field for “Internet address lookup” is set to Enabled. This is so odd. I did find 1 or 2 other posts about this and they also seemed to be running domino on linux. I wonder if there is something to that coincidence. Also, could there be a problem with having the internet and domino domains the same? (i.e. the company name, companyname.com)
are the recipients using a domino or non-domino mail server? if you’re sending mail over the internet to other notes recipients, there’s another setting that may be causing the problem. see this document for details regarding notes private items in internet mail:
other than that, i concur with matt’s assessment – sounds like you covered it all…
Subject: RE: cd to mime conversion fails on cc field
I have tested it on both recipients with domino mail servers and without (on a recipient running courier imap) and it’s the same result. It’s just refusing to look at the “internet address” field
I double checked the settings you suggested, and the location doc is set to use the notes server for internet mail, and the “send notes private items” is set to disabled.
If it WAS working properly, would the smtp debugging (debug=3 in the notes ini) show the conversion?
Is there any way to debug what happens to the mail as it’s sent out like “stepping into” options in code debuggers (ex. visual slick edit) where I could watch how the fields are changed (or not changed as the case may be)?
I think my next attempt will be building a clean server to see if I can reproduce the problem.
Subject: RE: cd to mime conversion fails on cc field
is your location document set to send MIME format mail or Notes Rich Text format mail to internet addresses? in other words, is a cd->mime conversion actually occurring? if it is, then there should be a message in the server log indicating that the conversion occurred, if CONVERSION_LOG_LEVEL=20 (or the more verbose log levels, 30 or 40).
Subject: RE: cd to mime conversion fails on cc field
The location doc is set to send MIME to the internet. I can’t tell if the cd->mime conversion is ocurring, and I don’t see any instances of it in log.nsf, it does show, however all of the incoming mail being converted from mime->cd. I tried to add the conversion log level parameter to notes.ini…is that the right place for it? It doesn’t seem to have made a difference. I also tried the message tracking feature but It doesn’t have a section for cc or bcc. Is there any other way to track headers at various stages of the mail being sent? Also, when is the conversion supposed to happen, when the mail goes from my client to mail.box, or when it is sent from mail.box out to the internet?
Subject: RE: cd to mime conversion fails on cc field
if you are sending mime format e-mail to internet addresses, then will be no cd->mime conversions. while notes.ini is the correct place for the log level setting, i’m sure that it hasn’t made any difference because there have been no cd->mime conversions.
let’s try this:
set ‘SMTPSaveOutboundToFile’ to 1. you can edit the notes.ini file again or just set it from the server console like so: se con SMTPSaveOutboundToFile=1. to confirm its setting, enter sh conf SMTPSave* and you’ll see the values of all SMTPSave* settings…
this setting causes the router/smtp client to save all outbound internet messages to files with names of the form stnnnnnn.TMP, where nnnnnn is a random six digit number.
run a test, sending a small message which triggers this problem from the notes client through the server on which you’ve set SMTPSaveOutboundToFile. when the message is sent out over smtp, the console log should show the name of the file in which the message has been saved (usualy in the system temp directory). once the test message has been saved to a stnnnn.TMP file, you should enter se con SMTPSaveOutboundToFile=1 so that you don’t run out of disk space.
paste the saved message stream into a response document here and we’ll have a look at it…
Subject: RE: cd to mime conversion fails on cc field
o.k., post some more information as YARD (Yet Another Response Document): from your current location document, the ‘Basics’ and ‘Mail’ pages settings; from the Domino Directory, the Person document’s ‘Basics’ page settings for ‘meghan orlandi’.
btw, you don’t have to blast in a bitmap of the whole screen. you can just copy part of the page; see below for a domino directory example:
Subject: RE: cd to mime conversion fails on cc field
I have been trying to post my response for 2 days now. The browser interface does not keep the formatting of those sections and makes it sort of hard to read. I connected via the native browser and registered a safe.id yesterday and it still doesn’t work. I tried registering again today, but no luck so i have sent feedback categorized as a registration problem, though I suspect it might be because since it’s a test server I certified the id’s myself instead of paying for a third-party.
If you like I can post it here through the browser as text, very ugly, but better than my handwriting.
Internet domain for Notes addresses when connecting directly to the Internet:
Recipient name type-ahead:
Local then Server
Activate recipient name type-ahead:
On Each Character
Recipient name lookup:
Stop after first match
Send outgoing mail:
through Domino Server
Format for messages addressed to internet addresses:
MIME Format
Internet Browser
Internet browser:
Notes with Internet Explorer
Retrieve/open pages:
from Notes workstation
Replication
Enable replication:
Create new replicas:
Replicate when Notes starts:
Schedule:
High priority replication:
Advanced Basics
Use operating system’s time zone settings:
Only for user:
User ID to switch to:
Load images:
Always
Subscriptions filename:
headline.nsf
Network dialup idle timeout:
minutes
SSL Settings
Note: These settings affect the Web retriever and S/MIME only. They have no effect on LDAP or other account-based protocols. Refer to the Account documents in your personal Name & Address book for additional SSL settings.
Accept SSL site certificates:
No
Accept expired SSL certificates:
Yes
SSL protocol version:
Negotiated
Web Retriever Configuration
Web Navigator database:
perweb.nsf
Concurrent retrievers:
15
Retriever log level:
None
Update cache:
Once per session
Java Applet Security
Trusted hosts:
Network access for trusted hosts:
Allow access to any trusted host
Network access for untrusted hosts:
Allow access only to originating host
Trust HTTP proxy:
No
Secondary Servers
Secondary TCP/IP Notes name server:
Secondary TCP/IP host name or address:
Secondary NDS Notes name server:
Secondary NDS name server address:
Secondary NetBIOS Notes name server:
MIME Settings
Outbound attachment encoding method:
Base64
Outbound Macintosh attachment conversion:
BinHex 4.0
Mail
Mail file location:
on Server
Mail file:
mail\morlandi.nsf
Domino mail domain:
Internet domain for Notes addresses when connecting directly to the Internet:
Recipient name type-ahead:
Local then Server
Activate recipient name type-ahead:
On Each Character
Recipient name lookup:
Stop after first match
Send outgoing mail:
through Domino Server
Format for messages addressed to internet addresses:
MIME Format
From my person doc:
Basics
First name:
Meghan
Middle name:
Last name:
Orlandi
User name:
Meghan Orlandi/ingenta
Meghan Orlandi
Alternate name:
Short name/UserID and/or Internet address for R4.x SMTP MTA: