When trying to set up a roaming user on a new PC, I am getting the error “File object is truncated - file may have been damaged”.
They are currently setup and working fine on a temporary Mac, but I want to set them on to a Laptop (Win XP), and I keep getting this error.
They are a roaming user, and I have also tried on another Win 2k3 server with v8.0 and still get an identical error.
I have seen this page:
http://www-01.ibm.com/support/docview.wss?rs=475&context=SSKTWP&dc=DB560&dc=DB520&uid=swg21280111&loc=en_US&cs=UTF-8&lang=en&rss=ct475lotus
But the server is version 7, and the user has never had a v6 (or prior) setup. Plus I have no idea how to upgrade them from flat in their address book (I tried in the Administrator to “Rename > Upgrade to Hierarichal”, but it failed and the log said it was already.
Any ideas???
Subject: Temp fix
What I have done to work around for now is to get the user to exit notes from their Mac, move the users roaming profile folder from the data path on the server (just to /var/tmp for now), restart the server (not ideal), then connect the new PC to the server. When asking for the user ID I moved the files on the server back to the data directory.
There was a bit of stuffing around to setup the connection documents again, but I got it going eventually.
If any one has any clues as to how to fix correctly - should there be a next time - that would be great.
Subject: Please try roaming without user ID in the PNAB
The work-around that you described suggests that roaming without user ID stored in personal names.nsf works fine.Would you mind trying that? Here are the steps:
Using admin client, downgrade users from roaming. Make sure all roaming machines got Downgrade dialog.
Using admin client, upgrade users to roaming again, but this time make sure to not select a check box to store ID in the personal Address Book.
Get Mac and Windows upgraded and see if this solves your problem.
If this scenario works, we might need to investigate one of your failing user.id files to understand what’s not working.
Subject: Compressed ID attachments
If the ID’s are compressed and attached to the PNAB or person document, the server must be at least 7.04 or 8.01. Prior to that the server didn’t support uncompressing the ID and sending it down to the client during client setup. The technote is misleading I believe. The SPR RHAN726PCJ dealt with compressed ID’s.
Subject: Forwarded to development <>
Roaming/mc/as