Cannot write or create file

Currently we are installing Lotus Notes clients as multi user installation. Because our users are working in a lockdown environment they encounter the following problem: Since all help files are located under the “All Users” profile they get the following error message when they select F1 for the help function:cannot write or create file (file or disk is read only)

The only workaround is to set “modify” permissions on the help folder but are there any other option?

Subject: cannot write or create file

Hi,

That’s the solution. Users must have access to read & write to be able to use HELP.

You can try to create all indexes inside the database, and maybe also creating a FT index.

This will work only if no modifications are added to the database.

HTH,

Daniel