Cannot Pop Lotus Notes Mailbox in office network

HCL Domino Domino Forum
1

After following the instructions to POP my Lotus Notes mailbox from OutLook Express, I was unsuccessful. The server console shows that I had logged on to POP but disconnected me shortly after without any error message.

However, when I try to POP at home(outside of office LAN), I was able to retrive all my messages from my Notes mailbox.

Any pointers to help me resolve this problem?

Raymond

2

Subject: Cannot Pop Lotus Notes Mailbox in office network

I had a similar problem with a couple of my clients, and resolved it. The issue is that when you try to access your POP server on the LAN, you don’t want to get there via the router (out to the internet and back again). This is affected by how you have set up DNS on your LAN. Your objective is for your local workstations to see your server via its local IP address, not its Internet IP address. Requirements are:1. You need to run a DNS server on your LAN(eg on your Windows 2000 server); the “alias” used by your client POP & SMTP accounts must be coded as local hosts.

  1. Your client shold be seeing your local DNS server as its first DNS server. If you are running fully automatic DHCP through a router, then your router must broadcast the local DNS server as primary DNS server to all LAN clients.

You’ll know if this is working by PINGing your mail server, e.g.

C:\ ping mail.mydomain.com

Pinging mail.mydomain.com [192.168.0.10] with 32 bytes of data:

Reply from 192.168.0.10: bytes=32 time<10ms TTL=128

etc.

Typically, your LAN (local) IPs begin with 192.168.x.x or 10.x.x.x…

I hope this helps.

3

Subject: RE: Cannot Pop Lotus Notes Mailbox in office network

If you don’t want to run a DNS server, and don’t have a huge number of cliebts to deal with, then you can get around the problem by either modifyiing your Hosts file, or creating connection documents in the Notes clients.

Stephen Lister