Cannot open mail NSF file

HCL Domino Domino Forum
1

I have migrated a user to a new system (Lotus Notes 6.5.5) and I am having a bit of an issue here. When I try to open their local database, I get an “Invalid or nonexistent document” message. When I run nfixup, I get the following:

The ID file being used is: C:\Program Files\lotus\notes\data\user.id

Enter password (press the Esc key to abort):

04/01/2008 11:39:16 AM Database Fixup: Started

04/01/2008 11:39:16 AM Checking database C:\Program Files\lotus\notes\data\mail\pzimmermanex.nsf

04/01/2008 11:39:17 AM Performing consistency check on mail\pzimmermanex.nsf…

04/01/2008 11:39:20 AM Completed consistency check on mail\pzimmermanex.nsf

04/01/2008 11:39:20 AM Unable to fixup database C:\Program Files\lotus\notes\data\mail\pzimmermanex.nsf: Invalid or nonexistent document

04/01/2008 11:39:20 AM Database Fixup: Shutdown

Result from compact

C:\Program Files\lotus\notes>ncompact mail\pzimmermanex.nsf -i -c -d -

K

The ID file being used is: C:\Program Files\lotus\notes\data\user.id

Enter password (press the Esc key to abort):

04/01/2008 01:28:11 PM Performing consistency check on mail\pzimmermanex.nsf…

04/01/2008 01:28:13 PM Completed consistency check on mail\pzimmermanex.nsf

04/01/2008 01:28:14 PM Database compactor error: Invalid or

nonexistent document

result of nupdall

C:\Program Files\lotus\notes>nupdall mail\pzimmermanex.nsf -x

The ID file being used is: C:\Program Files\lotus\notes\data\user.id

Enter password (press the Esc key to abort):

04/01/2008 01:20:17 PM Index update process started

04/01/2008 01:20:17 PM Performing consistency check on mail\pzimmermanex.nsf…

04/01/2008 01:20:21 PM Completed consistency check on mail\pzimmermanex.nsf

04/01/2008 01:20:21 PM Updating views in C:\Program Files\lotus\notes\data\mail\pzimmermanex.nsf

04/01/2008 01:20:21 PM Performing consistency check on mail\pzimmermanex.nsf…

04/01/2008 01:20:23 PM Completed consistency check on mail\pzimmermanex.nsf

04/01/2008 01:20:23 PM Index update process shutdown: Invalid or nonexistent document

I am at my wits end trying to figure this out. Any help is

appreciated.

2

Subject: Cannot open mail NSF file

Perhaps an ACL issue or the user isn’t registered on the new system?

3

Subject: RE: Cannot open mail NSF file

I will clarify one more point. I do get prompted for the correct user credentials to connect to Notes through the UserID file, which is password protected and appears to have all of the certificates associated with the user account.

4

Subject: RE: Cannot open mail NSF file

I will take a look at the ACLs. This is a stand alone laptop that I have migrated the user to, so I may have to sync the database again with the Domino server. I haven’t re-connected the new laptop to the server, as I expected that migrating the database files to the new laptop should not have caused an issue. I can view the journal and address book, but the calendar and mail databases are generating the same error.

5

Subject: Cannot open mail NSF file - PROBLEM RESOLVED!

Got it fixed!

Here’s what I did wrong.

I installed Notes, created a new user, logged out, then copied the user.id file over top of the new user.

Here’s how you should transfer mail accounts after installing Notes onto another system.

-Create the new user.

-Log off once Notes completes its initial setup

-Rename the original \LOTUS\NOTES\DATA\USER.ID

-Open Notes

-Select the renamed USER.ID

-Copy over the original USER.ID and the database files to a new directory

-Go to Security–>Switch userID

-select the original user.id file and login

-Go to File–>Database–>Open Database

-Open the respective database file