Cannot Open File - When connecting remotely to access Mail

When connecting remotely from home to the server at the office through dial-up, a connection is established. The login process is done (Disconnected - Island) but when going to click ont the Mail icon to view the Inbox the following message appears: Cannot Open File? What file is it referring to. All the configurations for the remote connections are OK, but I cannot seem to work out why the error appears.Anyone out there that can identify with this problem, please help.

Subject: Check Location document

Open your ‘Island’ location document and look at the ‘Mail’ tab. You’ll probably see that Notes expects your ‘Mail File Location’ to be “Local”. If your mail database is not on your PC or the ‘Mail File’ field is incorrect, then you will receive an error.

If you want to access your mail file on a server, specify an appropriate Location document (not Island). Specify its ‘Mail File Location’ as “on server” and enter the filename.

Subject: RE: Check Location document

thanks…that is one thing I did not check.

:wink: