Cannot open database secondnames.nsf

HCL Domino Domino Forum
1

Please disregard the same post under Notes/Domino 8 forum.Resubmitting for Notes/Dominio 8.5 forum - sorry…

We are running Domino 8.5.1 and clients are 8.5.1 as well.

When a user tries to schedule a new meeting and clicks on “Find Rooms” or “Find Resources” button they would get the following error message. “User CN=username/OU=ouname cannot open database. CN=notesservername/O=servername!!secondnames.nsf”. If they click OK on this message, then it will open the “Find Rooms” dialog box and they able to search for rooms/resources.

I have tested with multiple Lotus Notes clients and it is happening for everyone.

Appreciate your advise/help.

John T.

2

Subject: …

Well…does that database exist? What is it? Directory Assistance?

For any chance if you choose the TO link, does that names appears as a second directory or you get the error too?

3

Subject: cannot open database - directory assistance

Any solution to this issue? We have users who try to find rooms or resources and they are directed to the secondary Domino directory (directory assistance) instead of the main Domino directory.

4

Subject: same problem

HelloIs anyone encounter this problem and have solution ?

Regards

5

Subject: Found a workaround

http://www-01.ibm.com/support/docview.wss?uid=swg21096595

This Technote fix the problem, i have had the same error.