We have some users who are unable to create a new archive criteria (the create button is greyed out). The setting is as follows1. We did not set any archive policy on the server
-
Users have Editor Access with delete doc priviledge and create personal / shared folder / view priviledge to their mail file
-
They are correctly listed on the This Mail File Belong to field on the Tools - Preference of their mail database
Any idea what caused this ?
Tinus Riyanto