I’m trying to have a remote user access the Notes server with their client after they have dialed in (via modem) to their ISP.
At that point they CAN ping the server, but no combo of location and connection doc settings seem to let them communicate with the server through their Notes client.
Have tried TCPIP, the COM port, passthru and all Notes port traces fail.
Any ideas?
Subject: can ping, but can’t connect to server dialed up
Hi,
this looks like a firewall configuration problem.
Keep in mind that the communication between a notes client and the server has the following parameters:
TCP Packets from client to server: Source:(Clients IP, Dynamic Port) - Destination (Server IP, Port 1352)
TCP Packets from server to client: Source (Server IP, Port 1352) - Destination: (Clients IP, Dynamic Port)
Check your firewall settings if BOTH (in and out) packets get through.
You can even use a port-scanner on the client to test with it if the server is available on port 1352.
The fact alone that you can ping the server does only mean that it is alive (and that you can reach it with UDP-packets) not that you have to be able to connect to it with any client.
Good luck.
Bye
Hynek
PS: It might even be that your ISP uses a firewall that blocks this. So check this as well. :-))
Subject: can ping, but can’t connect to server dialed up
ping uses a different port to notes. Notes uses port 1352.
Download nping from the sandbox on this site and use that to ping to test the port and connection.
Subject: can ping, but can’t connect to server dialed up
Hi,
Your server have an fixed IP?
IF this is wright, tell your user to do a FILE - DATABASE - OPEN, and write the IP address of your server instead of the server name. Hit OK, and should work.
HTH
Daniel
Subject: RE: can ping, but can’t connect to server dialed up
yes thank you,we did try that also. I did not work. (just like the trace port)
but the ping still does! very strange.
Subject: RE: can ping, but can’t connect to server dialed up
Try to trace by IP