Can not start Domino installation

Hello!

I have a problem when starting Domino 8.0.2 installation, i.e. upgrade from domino 7.0.2 to Domino 8.0.2. I made this upgrade on one server (domain server with all mail databases) and there was no problem, but on this one (in DMZ, relay host for internet mails) when I start domino upgrade it first extracts all files (setup.exe, setup.jar, media.inf and sample_response.txt) and when (auto)starting setup.exe I got this message:

JVMDG217: Dumbp Handler is Processing a Signal - Please Wait.

JVMDG303: JVM Requesting Java core file

JVMDG304 Java core file writen to D:\install\server\javacore.20090125.170104.2744.txt

JVMDG215: Dump Handler has Processed Exception Signal 11.

And here is the content of a javacore***.txt file:

NULL ------------------------------------------------------------------------

0SECTION TITLE subcomponent dump routine

NULL ===============================

1TISIGINFO signal 11 received

1TIDATETIME Date: 2009/01/26 at 08:54:47

1TIFILENAME Javacore filename: D:\install\server\javacore.20090126.085447.3324.txt

NULL ------------------------------------------------------------------------

0SECTION XHPI subcomponent dump routine

NULL ==============================

1XHEXCPCODE Exception code: C0000005 Access Violation

1XHEXCPADDRESS Fault address: 7004723C 01:0002623C

1XHEXCPMODULE Fault module: C:\Documents and Settings\Administrator\Local Settings\Temp\LRE32B1.tmp\jre\bin\awt.dll

NULL

1XHREGISTERS Registers:

2XHREGISTER EAX:00000000

2XHREGISTER EBX:00000100

2XHREGISTER ECX:00000000

2XHREGISTER EDX:00000000

2XHREGISTER ESI:0635DB74

2XHREGISTER EDI:00000000

2XHREGISTER CS:EIP:001B:7004723C

2XHREGISTER SS:ESP:0023:0635DB58 EBP:0635E048

2XHREGISTER DS:0023 ES:0023 FS:003B GS:0000

NULL

1XHFLAGS Flags:00010246

NULL

NULL ------------------------------------------------------------------------

0SECTION CI subcomponent dump routine

NULL ============================

1CIJAVAVERSION J2RE 1.4.1 IBM Windows 32 build cn1411-20030930

1CIRUNNINGAS Running as a standalone JVM

1CICMDLINE C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp/jre\bin\java.exe -cp ;setup.jar; -Dtemp.dir=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp -Dis.jvm.home=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp -Dis.jvm.temp=1 -Dis.media.home= -Dis.launcher.file=D:\install\server\setup.exe -Dis.jvm.file=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp\jvm -Dis.external.home=D:\install\server -Xms20m -Xmx60m run

1CIJAVAHOMEDIR Java Home Dir: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp\jre

1CIJAVADLLDIR Java DLL Dir: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp\jre\bin

1CISYSCP Sys Classpath: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp\jre\lib\core.jar;C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp\jre\lib\graphics.jar;C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp\jre\lib\security.jar;C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp\jre\lib\server.jar;C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp\jre\lib\xml.jar;C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp\jre\lib\charsets.jar

1CIUSERARGS UserArgs:

2CIUSERARG -Dconsole.encoding=Cp850

2CIUSERARG vfprintf 0x402E80

2CIUSERARG -Dtemp.dir=C:\DOCUME~ \ADMINI~1\LOCALS~1\Temp

2CIUSERARG -Dis.jvm.home=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp

2CIUSERARG -Dis.jvm.temp=1

2CIUSERARG -Dis.media.home=

2CIUSERARG -Dis.launcher.file=D:\install\server\setup.exe

2CIUSERARG -Dis.jvm.file=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp\jvm

2CIUSERARG -Dis.external.home=D:\install\server

2CIUSERARG -Xms20m

2CIUSERARG -Xmx60m

2CIUSERARG -Dinvokedviajava

2CIUSERARG -Djava.class.path=;setup.jar;

2CIUSERARG vfprintf

NULL

1CIJVMMI JVM Monitoring Interface (JVMMI)

NULL ------------------------

2CIJVMMIOFF No events are enabled.

NULL

NULL ------------------------------------------------------------------------

0SECTION DC subcomponent dump routine

NULL ============================

1DCHEADEREYE Header eye catcher DCST^X

1DCHEADERLEN Header length 24

1DCHEADERVER Header version 1

1DCHEADERMOD Header modification 0

1DCINTERFACE DC Interface at 0x70C4AA74 with 15 entries

2DCINTERFACE 1 - dcCString2JavaString 0x70B5A260

2DCINTERFACE 2 - dcInt642CString 0x70B5A3E0

2DCINTERFACE 3 - dcJavaString2NewCString 0x70B5A610

2DCINTERFACE 4 - dcJavaString2CString 0x70B5A530

2DCINTERFACE 5 - dcJavaString2NewPlatformString 0x70B5A740

2DCINTERFACE 6 - dcJavaString2UTF 0x70B5AA80

2DCINTERFACE 7 - dcPlatformString2JavaString 0x70B5A840

2DCINTERFACE 8 - dcUnicode2UTF 0x70B5A9D0

2DCINTERFACE 9 - dcUnicode2UTFLength 0x70B5A940

2DCINTERFACE 10 - dcUTF2JavaString 0x70B5AE60

2DCINTERFACE 11 - dcUTFClassName2JavaString 0x70B5B0A0

2DCINTERFACE 12 - dcJavaString2ClassName 0x70B5AB60

2DCINTERFACE 13 - dcUTF2UnicodeNext 0x70B5B250

2DCINTERFACE 14 - dcVerifyUTF8 0x70B5B340

2DCINTERFACE 15 - dcDumpRoutine 0x70B5B9E0

1DCARRAYINFO Array info at 0x70C02918 with 16 entries

2DCARRAYINFO 1 - index 0 signature 0 name N/A factor 0

2DCARRAYINFO 2 - index 0 signature 0 name N/A factor 0

2DCARRAYINFO 3 - index 2 signature L name class factor 4

2DCARRAYINFO 4 - index 0 signature 0 name N/A factor 0

2DCARRAYINFO 5 - index 4 signature Z name bool factor 1

2DCARRAYINFO 6 - index 5 signature C name char factor 2

2DCARRAYINFO 7 - index 6 signature F name float factor 4

2DCARRAYINFO 8 - index 7 signature D name double factor 8

2DCARRAYINFO 9 - index 8 signature B name byte factor 1

2DCARRAYINFO 10 - index 9 signature S name short factor 2

2DCARRAYINFO 11 - index 10 signature I name int factor 4

2DCARRAYINFO 12 - index 11 signature J name long factor 8

2DCARRAYINFO 13 - index 0 signature 0 name uint factor 0

2DCARRAYINFO 14 - index 0 signature 0 name uint1 factor 0

2DCARRAYINFO 15 - index 0 signature 0 name uint2 factor 0

2DCARRAYINFO 16 - index 0 signature 0 name uint3 factor 0

NULL ------------------------------------------------------------------------

0SECTION DG subcomponent dump routine

NULL ============================

1DGTRCENABLED Trace enabled: No

1DGJDUMPBUFF Javadump buffer size (allocated): 2621440

NULL ------------------------------------------------------------------------

0SECTION ST subcomponent dump routine

NULL ============================

1STGCMODES Resettable GC: No

1STGCMODES Concurrent GC: No

1STCURHBASE Current Heap Base: 9201fc

1STCURHLIM Current Heap Limit: 1d1fbfc

1STMWHBASE Middleware Heap Base: 9201fc

1STMWHLIM Middleware Heap Limit: 1d1fbfc

1STGCHELPERS Number of GC Helper Threads: 1

1STJVMOPTS -Xconcurrentlevel: 0

1STJVMOPTS -Xconcurrentbackground: 0

1STGCCTR GC Counter: 5

1STAFCTR AF Counter: 5

1STHEAPFREE Bytes of Heap Space Free: f21dd0

1STHEAPALLOC Bytes of Heap Space Allocated: 13ffa00

1STSMBASE SM Base: 0

1STSMEND SM End: 0

1STPAMSTART PAM Start: 0

1STPAMEND PAM End: 0

1STCOMACTION Compact Action: 1

NULL ------------------------------------------------------------------------

0SECTION XE subcomponent dump routine

NULL ============================

1XETHRESHOLD MMI threshold for java methods is set to 2000

1XEJITINIT JIT is initialized

1XEJVMPIOFF JVMPI is not activated

1XEJNITHRESH MMI threshold for JNI methods is set to 0

1XETRCHIS Trace history length is set to 4

1XEJITDUMP JIT dump routine is not yet implemented.

NULL ------------------------------------------------------------------------

0SECTION LK subcomponent dump routine

NULL ============================

NULL

1LKPOOLINFO Monitor pool info:

2LKPOOLINIT Initial monitor count: 32

2LKPOOLEXPNUM Minimum number of free monitors before expansion: 5

2LKPOOLEXPBY Pool will next be expanded by: 24

2LKPOOLTOTAL Current total number of monitors: 48

2LKPOOLFREE Current number of free monitors: 8

NULL

1LKMONPOOLDUMP Monitor Pool Dump (flat & inflated object-monitors):

2LKMONINUSE sys_mon_t:0x0003EFC0 infl_mon_t: 0x0003EAB8:

3LKMONOBJECT java.lang.ref.Reference$Lock@9A1760/9A1768:

3LKNOTIFYQ Waiting to be notified:

3LKWAITNOTIFY “Reference Handler” (0x8D71B8)

2LKMONINUSE sys_mon_t:0x0003F008 infl_mon_t: 0x0003EAE0:

3LKMONOBJECT java.lang.ref.ReferenceQueue$Lock@9A1498/9A14A0:

3LKNOTIFYQ Waiting to be notified:

3LKWAITNOTIFY “Finalizer” (0x4970640)

2LKMONINUSE sys_mon_t:0x0003F050 infl_mon_t: 0x0003EB08:

3LKMONOBJECT com.installshield.wizard.Wizard@D851D8/D851E0:

3LKNOTIFYQ Waiting to be notified:

3LKWAITNOTIFY “main” (0x35680)

3LKWAITNOTIFY “wizard.main” (0x5253490)

2LKMONINUSE sys_mon_t:0x0003F0E0 infl_mon_t: 0x0003EB58:

3LKMONOBJECT com.installshield.wizard.StandardWizardListener@1355368/1355370:

3LKNOTIFYQ Waiting to be notified:

3LKWAITNOTIFY “Thread-1” (0x5711178)

2LKMONINUSE sys_mon_t:0x0003F128 infl_mon_t: 0x0003EB80:

3LKMONOBJECT java.lang.Object@13F4FB0/13F4FB8:

3LKNOTIFYQ Waiting to be notified:

3LKWAITNOTIFY “AWT-Shutdown” (0x57065D8)

2LKMONINUSE sys_mon_t:0x0003F290 infl_mon_t: 0x0003EC48:

3LKMONOBJECT java.util.Vector@14FAEF0/14FAEF8:

3LKNOTIFYQ Waiting to be notified:

3LKWAITNOTIFY “Image Fetcher 1” (0x571FB78)

3LKWAITNOTIFY “Image Fetcher 0” (0x55EACA8)

2LKMONINUSE sys_mon_t:0x0003F638 infl_mon_t: 0x0003EE50:

3LKMONOBJECT java.lang.ref.ReferenceQueue$Lock@15E81A0/15E81A8:

3LKNOTIFYQ Waiting to be notified:

3LKWAITNOTIFY “Java2D Disposer” (0x56901B0)

2LKMONINUSE sys_mon_t:0x05694F48 infl_mon_t: 0x05682838:

3LKMONOBJECT sun.awt.im.ExecutableInputMethodManager@9F8F70/9F8F78:

3LKNOTIFYQ Waiting to be notified:

3LKWAITNOTIFY “AWT-InputMethodManager” (0x572D150)

2LKMONINUSE sys_mon_t:0x05692D88 infl_mon_t: 0x05682928:

3LKMONOBJECT com.installshield.wizard.swing.SwingWizardUI@E612B8/E612C0:

3LKNOTIFYQ Waiting to be notified:

3LKWAITNOTIFY “wizard.initialize” (0x5262540)

NULL

1LKREGMONDUMP JVM System Monitor Dump (registered monitors):

2LKREGMON JITC PIC Lock (0x04A68688):

2LKREGMON JITC CHA lock (0x04A4AF40):

2LKREGMON JITC MB UPDATE lock (0x04E20090):

2LKREGMON JITC Global_Compile lock (0x04E20040):

2LKREGMON IO lock (0x00820B90):

2LKREGMON Evacuation Region lock (0x00820B00):

2LKREGMON Heap Promotion lock (0x00820AB8):

2LKREGMON Sleep lock (0x00820A70):

3LKNOTIFYQ Waiting to be notified:

3LKWAITNOTIFY “Thread-3” (0x56FA728)

2LKREGMON Method trace lock (0x00820A28):

2LKREGMON Heap lock (0x00820908): owner “AWT-EventQueue-0” (0x590E8B8), entry count 1

2LKREGMON Monitor Cache lock (0x00820878): owner “AWT-EventQueue-0” (0x590E8B8), entry count 1

2LKREGMON JNI Pinning lock (0x00820950):

2LKREGMON JNI Global Reference lock (0x008208C0):

2LKREGMON Classloader lock (0x008209E0):

2LKREGMON Binclass lock (0x00820830):

2LKREGMON Thread queue lock (0x00035448): owner “AWT-EventQueue-0” (0x590E8B8), entry count 1

2LKREGMON Monitor Registry lock (0x00820998): owner “AWT-EventQueue-0” (0x590E8B8), entry count 1

2LKREGMON System Heap lock (0x0003FAF8):

2LKREGMON ACS Heap lock (0x0003FB40):

2LKREGMON PAM lock (0x0003FB88):

2LKREGMON Intern String Table lock (0x0003FBD0):

2LKREGMON Classloader lock (0x0003FC18):

2LKREGMON JIT Byte Code lock (0x0003FC60):

2LKREGMON JIT Global Compile lock (0x0003FCA8):

2LKREGMON JIT BINCLASS lock (0x0003FCF0):

2LKREGMON JIT Debug lock (0x0003FD38):

2LKREGMON JIT Log lock (0x0003FD80):

2LKREGMON JITmemT 1 lock (0x0003FDC8):

2LKREGMON JITspaceT 1 lock (0x0003FE10):

2LKREGMON JITcodeT 1 lock (0x0003FE58):

2LKREGMON JITnccbT 1 lock (0x0003FEA0):

2LKREGMON JIT Invoke Interface Cache lock (0x0003FEE8):

2LKREGMON JIT Class Map lock (0x0003FF30):

2LKREGMON JIT Code lock (0x0003FF78):

2LKREGMON JITmblkT 1 lock (0x0003FFC0):

2LKREGMON JIT MB Update lock (0x00820048):

2LKREGMON Permanent Variable subpool lock (0x00820090):

2LKREGMON Intern String Buckets subpool lock (0x008200D8):

2LKREGMON UTF8 Cache subpool lock (0x00820120):

2LKREGMON Namespace Cache subpool lock (0x00820168):

2LKREGMON Class Storage subpool lock (0x008201B0):

2LKREGMON CL Tables subpool lock (0x008201F8):

2LKREGMON JIT General subpool lock (0x00820240):

NULL

1LKFLATMONDUMP Thread identifiers (as used in flat monitors):

2LKFLATMON ident 0x11 “Image Fetcher 1” (0x571FB78) ee 0x0571F990

2LKFLATMON ident 0x10 “AWT-InputMethodManager” (0x572D150) ee 0x0572CF68

2LKFLATMON ident 0x0F “AWT-EventQueue-0” (0x590E8B8) ee 0x0590E6D0

2LKFLATMON ident 0x0E “AWT-Shutdown” (0x57065D8) ee 0x057063F0

2LKFLATMON ident 0x0D “Thread-3” (0x56FA728) ee 0x056FA540

2LKFLATMON ident 0x0C “Java2D Disposer” (0x56901B0) ee 0x0568FFC8

2LKFLATMON ident 0x0A “Image Fetcher 0” (0x55EACA8) ee 0x055EAAC0

2LKFLATMON ident 0x0B “AWT-Windows” (0x544A1F8) ee 0x0544A010

2LKFLATMON ident 0x09 “wizard.initialize” (0x5262540) ee 0x05262358

2LKFLATMON ident 0x08 “Thread-1” (0x5711178) ee 0x05710F90

2LKFLATMON ident 0x07 “wizard.main” (0x5253490) ee 0x052532A8

2LKFLATMON ident 0x05 “Finalizer” (0x4970640) ee 0x04970458

2LKFLATMON ident 0x04 “Reference Handler” (0x8D71B8) ee 0x008D6FD0

2LKFLATMON ident 0x03 “Signal dispatcher” (0x497D030) ee 0x0497CE48

2LKFLATMON ident 0x02 “main” (0x35680) ee 0x00035498

NULL

1LKOBJMONDUMP Java Object Monitor Dump (flat & inflated object-monitors):

2LKINFLATEDMON java.lang.ref.ReferenceQueue$Lock@9A1498/9A14A0

3LKINFLDETAILS locknflags 80000200 Monitor inflated infl_mon 0x0003EAE0

2LKINFLATEDMON java.lang.ref.Reference$Lock@9A1760/9A1768

3LKINFLDETAILS locknflags 80000100 Monitor inflated infl_mon 0x0003EAB8

2LKINFLATEDMON sun.awt.im.ExecutableInputMethodManager@9F8F70/9F8F78

3LKINFLDETAILS locknflags 80002600 Monitor inflated infl_mon 0x05682838

2LKINFLATEDMON com.installshield.wizard.Wizard@D851D8/D851E0

3LKINFLDETAILS locknflags 80000300 Monitor inflated infl_mon 0x0003EB08

2LKINFLATEDMON com.installshield.wizard.swing.SwingWizardUI@E612B8/E612C0

3LKINFLDETAILS locknflags 80002C00 Monitor inflated infl_mon 0x05682928

2LKINFLATEDMON com.installshield.wizard.StandardWizardListener@1355368/1355370

3LKINFLDETAILS locknflags 80000500 Monitor inflated infl_mon 0x0003EB58

2LKINFLATEDMON java.lang.Object@13F4FB0/13F4FB8

3LKINFLDETAILS locknflags 80000600 Monitor inflated infl_mon 0x0003EB80

2LKINFLATEDMON java.util.Vector@14FAEF0/14FAEF8

3LKINFLDETAILS locknflags 80000B00 Monitor inflated infl_mon 0x0003EC48

2LKINFLATEDMON java.lang.ref.ReferenceQueue$Lock@15E81A0/15E81A8

3LKINFLDETAILS locknflags 80001800 Monitor inflated infl_mon 0x0003EE50

NULL ------------------------------------------------------------------------

0SECTION XM subcomponent dump routine

NULL ============================

NULL

1XMCURTHDINFO Current Thread Details

NULL ----------------------

3XMTHREADINFO “AWT-EventQueue-0” (TID:0x9883E0, sys_thread_t:0x590E8B8, state:R, native ID:0x7F4) prio=6

4XESTACKTRACE at sun.java2d.loops.Blit.Blit(Native Method)

4XESTACKTRACE at sun.java2d.pipe.DrawImage.blitSurfaceData(DrawImage.java:691)

4XESTACKTRACE at sun.java2d.pipe.DrawImage.renderSurfaceData(DrawImage.java:419)

4XESTACKTRACE at sun.java2d.pipe.DrawImage.clipAndRenderSurfaceData(DrawImage.java:397)

4XESTACKTRACE at sun.java2d.pipe.DrawImage.copyImage(DrawImage.java:99)

4XESTACKTRACE at sun.java2d.pipe.DrawImage.copyImage(DrawImage.java:83)

4XESTACKTRACE at sun.java2d.pipe.DrawImage.copyImage(DrawImage.java:782)

4XESTACKTRACE at sun.java2d.SunGraphics2D.drawImage(SunGraphics2D.java:2836)

4XESTACKTRACE at sun.awt.image.ImageRepresentation.drawToBufImage(ImageRepresentation.java:768)

4XESTACKTRACE at sun.java2d.pipe.DrawImage.copyImage(DrawImage.java:789)

4XESTACKTRACE at sun.java2d.SunGraphics2D.drawImage(SunGraphics2D.java:2836)

4XESTACKTRACE at sun.java2d.SunGraphics2D.drawImage(SunGraphics2D.java:2826)

4XESTACKTRACE at com.installshield.wizard.awt.AWTWizardUI$SplashWindow.paint(AWTWizardUI.java:2523)

4XESTACKTRACE at java.awt.GraphicsCallback$PaintCallback.run(GraphicsCallback.java:51)

4XESTACKTRACE at sun.awt.RepaintArea.paint(RepaintArea.java:212)

4XESTACKTRACE at sun.awt.windows.WComponentPeer.handleEvent(WComponentPeer.java:295)

4XESTACKTRACE at java.awt.Component.dispatchEventImpl(Component.java:3818)

4XESTACKTRACE at java.awt.Container.dispatchEventImpl(Container.java:1664)

4XESTACKTRACE at java.awt.Window.dispatchEventImpl(Window.java:1636)

4XESTACKTRACE at java.awt.Component.dispatchEvent(Component.java:3582)

4XESTACKTRACE at java.awt.EventQueue.dispatchEvent(EventQueue.java:531)

4XESTACKTRACE at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:238)

4XESTACKTRACE at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:182)

4XESTACKTRACE at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:176)

4XESTACKTRACE at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:168)

4XESTACKTRACE at java.awt.EventDispatchThread.run(EventDispatchThread.java:131)

1XMTHDINFO All Thread Details

NULL ------------------

NULL

2XMFULLTHDDUMP Full thread dump Classic VM (J2RE 1.4.1 IBM Windows 32 build cn1411-20030930, native threads):

3XMTHREADINFO “Image Fetcher 1” (TID:0x988330, sys_thread_t:0x571FB78, state:CW, native ID:0x9E8) prio=8

4XESTACKTRACE at java.lang.Object.wait(Native Method)

4XESTACKTRACE at sun.awt.image.ImageFetcher.nextImage(ImageFetcher.java:152)

4XESTACKTRACE at sun.awt.image.ImageFetcher.fetchloop(ImageFetcher.java:205)

4XESTACKTRACE at sun.awt.image.ImageFetcher.run(ImageFetcher.java:174)

3XMTHREADINFO “AWT-InputMethodManager” (TID:0x988388, sys_thread_t:0x572D150, state:CW, native ID:0xF04) prio=6

4XESTACKTRACE at java.lang.Object.wait(Native Method)

4XESTACKTRACE at java.lang.Object.wait(Object.java:438)

4XESTACKTRACE at sun.awt.im.ExecutableInputMethodManager.waitForChangeRequest(InputMethodManager.java:425)

4XESTACKTRACE at sun.awt.im.ExecutableInputMethodManager.run(InputMethodManager.java:342)

4XESTACKTRACE at java.lang.Thread.run(Thread.java:568)

3XMTHREADINFO “AWT-EventQueue-0” (TID:0x9883E0, sys_thread_t:0x590E8B8, state:R, native ID:0x7F4) prio=6

4XESTACKTRACE at sun.java2d.loops.Blit.Blit(Native Method)

4XESTACKTRACE at sun.java2d.pipe.DrawImage.blitSurfaceData(DrawImage.java:691)

4XESTACKTRACE at sun.java2d.pipe.DrawImage.renderSurfaceData(DrawImage.java:419)

4XESTACKTRACE at sun.java2d.pipe.DrawImage.clipAndRenderSurfaceData(DrawImage.java:397)

4XESTACKTRACE at sun.java2d.pipe.DrawImage.copyImage(DrawImage.java:99)

4XESTACKTRACE at sun.java2d.pipe.DrawImage.copyImage(DrawImage.java:83)

4XESTACKTRACE at sun.java2d.pipe.DrawImage.copyImage(DrawImage.java:782)

4XESTACKTRACE at sun.java2d.SunGraphics2D.drawImage(SunGraphics2D.java:2836)

4XESTACKTRACE at sun.awt.image.ImageRepresentation.drawToBufImage(ImageRepresentation.java:768)

4XESTACKTRACE at sun.java2d.pipe.DrawImage.copyImage(DrawImage.java:789)

4XESTACKTRACE at sun.java2d.SunGraphics2D.drawImage(SunGraphics2D.java:2836)

4XESTACKTRACE at sun.java2d.SunGraphics2D.drawImage(SunGraphics2D.java:2826)

4XESTACKTRACE at com.installshield.wizard.awt.AWTWizardUI$SplashWindow.paint(AWTWizardUI.java:2523)

4XESTACKTRACE at java.awt.GraphicsCallback$PaintCallback.run(GraphicsCallback.java:51)

4XESTACKTRACE at sun.awt.RepaintArea.paint(RepaintArea.java:212)

4XESTACKTRACE at sun.awt.windows.WComponentPeer.handleEvent(WComponentPeer.java:295)

4XESTACKTRACE at java.awt.Component.dispatchEventImpl(Component.java:3818)

4XESTACKTRACE at java.awt.Container.dispatchEventImpl(Container.java:1664)

4XESTACKTRACE at java.awt.Window.dispatchEventImpl(Window.java:1636)

4XESTACKTRACE at java.awt.Component.dispatchEvent(Component.java:3582)

4XESTACKTRACE at java.awt.EventQueue.dispatchEvent(EventQueue.java:531)

4XESTACKTRACE at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:238)

4XESTACKTRACE at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:182)

4XESTACKTRACE at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:176)

4XESTACKTRACE at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:168)

4XESTACKTRACE at java.awt.EventDispatchThread.run(EventDispatchThread.java:131)

3XMTHREADINFO “AWT-Shutdown” (TID:0x988440, sys_thread_t:0x57065D8, state:CW, native ID:0xCF4) prio=6

4XESTACKTRACE at java.lang.Object.wait(Native Method)

4XESTACKTRACE at java.lang.Object.wait(Object.java:438)

4XESTACKTRACE at sun.awt.AWTAutoShutdown.run(AWTAutoShutdown.java:290)

4XESTACKTRACE at java.lang.Thread.run(Thread.java:568)

3XMTHREADINFO “Thread-3” (TID:0x988498, sys_thread_t:0x56FA728, state:CW, native ID:0x98C) prio=5

4XESTACKTRACE at java.lang.Thread.sleep(Native Method)

4XESTACKTRACE at com.installshield.wizard.awt.AWTWizardUI$SplashScreenController.run(AWTWizardUI.java:2457)

4XESTACKTRACE at java.lang.Thread.run(Thread.java:568)

3XMTHREADINFO “Java2D Disposer” (TID:0x9885B0, sys_thread_t:0x56901B0, state:CW, native ID:0xCA4) prio=10

4XESTACKTRACE at java.lang.Object.wait(Native Method)

4XESTACKTRACE at java.lang.ref.ReferenceQueue.remove(ReferenceQueue.java:143)

4XESTACKTRACE at java.lang.ref.ReferenceQueue.remove(ReferenceQueue.java:159)

4XESTACKTRACE at sun.java2d.Disposer.run(Disposer.java:131)

4XESTACKTRACE at java.lang.Thread.run(Thread.java:568)

3XMTHREADINFO “Image Fetcher 0” (TID:0x988668, sys_thread_t:0x55EACA8, state:CW, native ID:0x9EC) prio=8

4XESTACKTRACE at java.lang.Object.wait(Native Method)

4XESTACKTRACE at sun.awt.image.ImageFetcher.nextImage(ImageFetcher.java:152)

4XESTACKTRACE at sun.awt.image.ImageFetcher.fetchloop(ImageFetcher.java:205)

4XESTACKTRACE at sun.awt.image.ImageFetcher.run(ImageFetcher.java:174)

3XMTHREADINFO “AWT-Windows” (TID:0x988718, sys_thread_t:0x544A1F8, state:R, native ID:0xFD4) prio=6

4XESTACKTRACE at sun.awt.windows.WToolkit.eventLoop(Native Method)

4XESTACKTRACE at sun.awt.windows.WToolkit.run(WToolkit.java:288)

4XESTACKTRACE at java.lang.Thread.run(Thread.java:568)

3XMTHREADINFO “wizard.initialize” (TID:0x988828, sys_thread_t:0x5262540, state:CW, native ID:0x95C) prio=5

4XESTACKTRACE at java.lang.Object.wait(Native Method)

4XESTACKTRACE at java.lang.Object.wait(Object.java:438)

4XESTACKTRACE at com.installshield.wizard.awt.AWTWizardUI.initialize(AWTWizardUI.java:657)

4XESTACKTRACE at com.installshield.wizard.swing.SwingWizardUI.initialize(SwingWizardUI.java:245)

4XESTACKTRACE at com.installshield.wizard.StandardWizardListener.wizardInitializing(StandardWizardListener.java:25)

4XESTACKTRACE at com.installshield.wizard.Wizard$WizardListenerInitializer.run(Wizard.java:1663)

4XESTACKTRACE at java.lang.Thread.run(Thread.java:568)

3XMTHREADINFO “Thread-1” (TID:0x988880, sys_thread_t:0x5711178, state:CW, native ID:0xD18) prio=5

4XESTACKTRACE at java.lang.Object.wait(Native Method)

4XESTACKTRACE at java.lang.Object.wait(Object.java:438)

4XESTACKTRACE at com.installshield.wizard.StandardWizardListener.waitUntilUiInitialized(StandardWizardListener.java:91)

4XESTACKTRACE at com.installshield.wizard.StandardWizardListener.wizardStarted(StandardWizardListener.java:83)

4XESTACKTRACE at com.installshield.wizard.Wizard$RunThread.run(Wizard.java:1596)

3XMTHREADINFO “wizard.main” (TID:0x9888E0, sys_thread_t:0x5253490, state:CW, native ID:0xE40) prio=5

4XESTACKTRACE at java.lang.Object.wait(Native Method)

4XESTACKTRACE at java.lang.Object.wait(Object.java:438)

4XESTACKTRACE at com.installshield.wizard.Wizard.run(Wizard.java:1526)

4XESTACKTRACE at java.lang.Thread.run(Thread.java:568)

3XMTHREADINFO “Finalizer” (TID:0x98B8B0, sys_thread_t:0x4970640, state:CW, native ID:0xD00) prio=8

4XESTACKTRACE at java.lang.Object.wait(Native Method)

4XESTACKTRACE at java.lang.ref.ReferenceQueue.remove(ReferenceQueue.java:143)

4XESTACKTRACE at java.lang.ref.ReferenceQueue.remove(ReferenceQueue.java:159)

4XESTACKTRACE at java.lang.ref.Finalizer$FinalizerThread.run(Finalizer.java:210)

3XMTHREADINFO “Reference Handler” (TID:0x98B908, sys_thread_t:0x8D71B8, state:CW, native ID:0xC94) prio=10

4XESTACKTRACE at java.lang.ref.Reference.process(Native Method)

4XESTACKTRACE at java.lang.ref.Reference.access$300(Reference.java:36)

4XESTACKTRACE at java.lang.ref.Reference$ReferenceHandler.run(Reference.java:116)

3XMTHREADINFO “Signal dispatcher” (TID:0x98B960, sys_thread_t:0x497D030, state:R, native ID:0xF68) prio=5

3XMTHREADINFO “main” (TID:0x98B9B8, sys_thread_t:0x35680, state:CW, native ID:0x360) prio=5

4XESTACKTRACE at java.lang.Object.wait(Native Method)

4XESTACKTRACE at java.lang.Object.wait(Object.java:438)

4XESTACKTRACE at com.installshield.wizard.Wizard.main(Wizard.java:172)

4XESTACKTRACE at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

4XESTACKTRACE at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)

4XESTACKTRACE at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:41)

4XESTACKTRACE at java.lang.reflect.Method.invoke(Method.java:386)

4XESTACKTRACE at run.main(run.java:76)

NULL ------------------------------------------------------------------------

0SECTION CL subcomponent dump routine

NULL ============================

1CLCLASSPATH Classpath Z(C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp\jre\lib\core.jar),Z(C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp\jre\lib\graphics.jar),Z(C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp\jre\lib\security.jar),Z(C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp\jre\lib\server.jar),Z(C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp\jre\lib\xml.jar),Z(C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp\jre\lib\charsets.jar)

1CLFLAGOLDJAVA Oldjava mode false

1CLFLAGBOOTSTRP Bootstrapping false

1CLFLAGVERBOSE Verbose class dependencies false

1CLENUMVERIFY Class verification VERIFY_REMOTE

1CLPNTRNAMECLLO Namespace to classloader 0x00000000

1CLPNTRCHAINLO Start of cache entry pool 0x00000000

1CLPNTRCHFREE Start of free cache entries 0x0568B96C

1CLPNTRMETHODTB Location of method table 0x049004E0

1CLPNTRANCHRGLN Global namespace anchor 0x00036460

1CLPNTRCLSLOADS System classloader shadow 0x008D3B50

1CLPNTRSYSLOADS Classloader shadows 0x057486D0

1CLPNTRCLSEXT Extension loader 0x0098B778

1CLPNTRSYSLOADR System classloader 0x0098B6F8

1CLTEXTCLLOS Classloader summaries

1CLTEXTCLLSS 12345678: 1=primordial,2=extension,3=shareable,4=middleware,5=system,6=trusted,7=application,8=delegating

2CLTEXTCLLOADER p----t-d Loader sun/reflect/DelegatingClassLoader(0x057486D0), Shadow 0x00988270, Parent none(0x00000000)

3CLNMBRLOADEDCL Number of loaded classes 1

3CLNMBRCACHECLS Number of cached classes 3

3CLHEXDALLOCTIO Allocation used for loaded classes 3

3CLHEXDPCKGEOWN Package owner 0x00988270

In Event Viewer there is one Error message and the other one is DrWatson Information message:

Faulting application java.exe, version 141.2003.9.30, faulting module awt.dll, version 141.2003.9.30, fault address 0x0002723c.

The application, C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LREF838.tmp\jre\bin\java.exe, generated an application error The error occurred on 01/28/2009 @ 15:22:46.062 The exception generated was c0000005 at address 70037F4A (awt!Java_sun_java2d_loops_BlitBg_BlitBg)

This happens everytime I start setup.exe that uses setup.jar.

I manage to upgrade all clients (admin, designer and notes) on this server without any problem.

It seems to me that it is some memory problem, but I don’t know why it is reflecting to java and the installation.

Both servers are IBM XSERIES_346, 2xCPU 3GHz, 4GB RAM, and installed Windows Server 2003 Standards Edition SP2.

I would appreciate if anyone has any idea what should I do.

Thank you in advance.

Best regards,

Sanela

Subject: one more thing…

I have one more thing:

  1. when I put in command prompt

d:\Lotus\Domino\jvm\bin>java -jar D:\install\server\server.jar -console

then it starts installation

  1. when put

d:\Lotus\Domino\jvm\bin>java d:\install\server\setup.exe

then it reports the same message (JVMDG217…)

I have noticed that in javacore*.txt file it reports j2re 1.4.1 version and I don’t know where it finds that version of java.

It seems that it can not show graphical interface because of java or memory…?

Subject: Things to try

Domino installer comes with built-in jvm which is the version you see in the javacore dump.(It is unzipped in temp location - in your case it’s C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\LRE32B1.tmp/jre\bin\java.exe

before installation takes place).

Domino installs (for Domino server’s purposes) another jvm in jvm\bin directory - which you already tried

d:\Lotus\Domino\jvm\bin>java d:\install\server\setup.exe

with the same result as with built-in installer’s jvm.

Which is not a good sign: two different jvms are failing independently.

If you have installed java elsewhere ,e,g in c:\jdkxxx

try running

java -cp setup.jar run

and see if this is a particular java versions’ problem (try also increasing java heap size as an example below.)

Another thing to try is to run

-Xms20m -Xms100m -cp setup.jar run

(i.e. trying to increase maximum java heap to 100m from 60m that is listed in your javacore )

-Xms2m -Xms100m -cp setup.jar run

(i.e. trying to decrease initial amount of allocated heap from 20m)

if all fails you can try silent installation:

setup.exe -silent -options <edited_sample_response.txt>

However, even if installation starts and completes successfully, you might have java (heap allocation?)

I see this in javacore:

1STHEAPFREE Bytes of Heap Space Free: f21dd0

1STHEAPALLOC Bytes of Heap Space Allocated: 13ffa00

problem that could cause some problems with Domino’s own java performance.

Please, let us know what you find out!

Thanks,

Irina Khasin.

Subject: I have tried all this…

First of all, Irena thank you very much for the reponse!

I have tried everything except silent installation and result is:

  1. when I run “C:\Program Files\Java\jre6\bin>java -cp d:\install\server\setup.jar run”

the installer starts but I got only some transparent screen with no buttons, text etc. It seems it can not display form elements. It is strange but I have managed to close it.

  1. When I started

“D:\lotus\domino\jvm\bin>java -cp d:\install\server\setup.jar run” I got that error jvmdg217…

  1. When I started

“D:\lotus\domino\jvm\bin>java -cp -Xms20m -Xms100m d:\install\server\setup.jar run”

Domino Installer window starts, form is not clear as it was on server with no java problem but I think I could upgrade the domino server. I succeded to start installation also with decreasing heap allocation.

Interesting thing happens. Since I am testing start of domino installation when domino server is up I have tried many times to run setup.jar with increasing and decreasing heap allocation and it suddenly starts to report jvmdg217 error. It seems to me that unless I start setup.jar with nondomino java (in my case jre6) or after some time perios I can not start again the installation with domino java.exe no matter if I use increasing or decreasing option. I also delete files in temp folder when trying to start installation again. Maybe I am wrong and maybe it does not have any sense.

Somehow I am happy that I managed to run instllation with Domino java. My question is: would I have problems or what is the risk if starting installation with “D:\lotus\domino\jvm\bin>java -cp -Xms20m -Xms100m d:\install\server\setup.jar run”?

On test server I have managed to upgrade domino server using the console option

(“D:\lotus\domino\jvm\bin>java -jar d:\install\server\setup.jar -console”).

Which option is more “safe”?

Best regards,

Sanela

Subject: My ‘solution’

I just want to tell you what I did about this problem. I must admit to Irena that she was right with this statement “even if installation starts and completes successfully, you might have java problem that could cause some problems with Domino’s own java performance”. Not literal but pretty close.

I couldn’t figure out why java reported an error and I have decided to run domino upgrade by console:

D:\Lotus\Domino\jvm\bin>java -jar d:\install\server\setup.jar -console

At some point java throwed an error starting

“java.lang.NoClassDefFoundError: java/util/Deflater at java.util.zip.ZipOutputStream…”.

Installation did not rollback and console just stood with the error.

So, my advice is when you can not start regular installation of Domino server, don’t do it in any way. Correct me if I am wrong. Maybe there are people who can somehow handle this java error, but I couldn’t. I was even not able to remove Domino installation from the Add/Remove programs, bacause it uses uninstall program that again runs with java, so same error happened. I managed to remove an installation in Safe mode.

So I have changed the server (machine), installed Domino 8.0.2 without any problem, recovered data from backup and everything is fine now.

My conclusion is that something was wrong with previous server, memory or whatever…that reflected on java and installation.

Regards,

Sanela

Subject: Domino Install throwing Java Exception

Sanela, I had the exact same issue with an R7 install. The solution in our case was to have the windows server admin turn on the “application experience service” - and we were good from there. I’m running this box on IBM x5000 series, as a VM, with Windows 2003 64bit. Sorry that I don’t have too many specifics, but our server team just fixed it, and I’m not able to bug them for too many details… this is what Google has to say about it - Google Search

Hope that helps (someone)