Is there a way to have a Task item that is listed on your calendar carry over to the next day if it is not completed yet? In other words, if I create a Task today and do not put any dates in for “Start By” or “Due By” is there a way to have it appear on my calendar tomorrow and continuously for days afterwards until it is marked as completed? I created a new Task on Monday that has not been completed but when I view my calendar, it shows on Monday but not today.
I’m not entirely certain all the influencers, but the “Update Task” agent in your mail file should process this for you. It uses the “CalendarDateTime” field, if I recall correctly, and sets it ahead 1 day if the status isn’t completed.
Not having a Due Date may be what’s causing the issue, but check out that Agent for more details.
The “update task” agent appears to be set correctly. It is set as “scheduled” to run at 1:00am. However, when I come in the next morning, the task that was created on Monday still shows on Monday’s calendar not today’s although it has not been completed. In the case of this particular entry, dates WERE set. I tried creating an entry with no dates in hopes that it would carry over but to no avail.
Odd. Well, if your creating the task through some method other than in your mail file (e.g. another database script), then make sure you have all the correct fields set. PostedDate is one that I often forget about in Mail file related docs. It would appear in the drafts folder without one if I’m not mistaken.
Hi Robert. Thanks for the tip. However, the agent is running via the script that is in their mail file. We have not modified the agent at all. It is schedule for 1:00am each day. The only thing that might be a factor is that other server tasks are scheduled to run at that same time each day…I’m not sure if that creates a problem or not. SHould I change the agent’s time to a time when nothing else is running on the server?
Sorry Jonathan, I didn’t mean to check into changing the Agent. Just check the code in it, to see if something in the task documents would cause it not to move them to the next day.
I guess the simple question is: Are these Tasks created from within the Mail/Calendar file, or from another database?
Hi Robert. They are created from within the mail database. If this is the code that was already there, wouldn’t it have all the proper fields already being set? I say that because we haven’t modifies anything in the agent.
Your correct. If your creating tasks using the normal method from within your mail file, and the agent that processes them hasn’t been changed, I do not see a reason why it wouldn’t move it for you.
Perhaps background agents are disabled for the database? You can check that in the database properties of the mail file. Also double check it’s enabled in general.
Other than that, I’m at a loss. I tested it here by having someone send me a To-Do with no start or end date. I then changed my system date, restarted notes, triggered the “Updated Tasks” agent manually and it moved it correctly. Maybe you could also check the fixlist database to see if it was a known issue fixed in later releases.