hcl-bot
February 13, 2017, 1:32pm
1
Hi,
Users having verse on iphone are having problem with their calendar.
1 reported that though calendar entry exists on lotus notes client, same was not on calendar on the iphone.
Another having issue whereby all calendar entries appear on his ipad, but on his iphone all calendar entries are not displayed.
Can you please help. Thanks! Is there a way to have the calendar to resync completely.
hcl-bot
February 14, 2017, 8:28am
3
Subject: RE
Hi
I suggest to use option “replace data” from Verse menu first (you can choose replace for mail or calendar only etc):
http://www-01.ibm.com/support/docview.wss?uid=swg21974135&aid=4 http://www-01.ibm.com/support/docview.wss?uid=swg21974135&aid=4
If that won’t help try user reset command :
tell traveler reset * user_email_address
Reset * username force all devices that belongs to user to refresh a configuration and retrieve all of the Traveler data again.
Please be aware that primary sync (after reset) might take longer.