Calendar entries disappearing

HCL Domino Domino Forum
1

Hello everyone

A high Director of our company presented a very odd issue. When he open his Calendar he can see all of his meetings during a couple of seconds, and suddenly they all disappear from the view showing a completely blank calendar.

He has IBM Notes 9.0.1 running on Windows 8.1. If I open his calendar on another computer using a different version of Windows (I don’t have now another PC with Win8), everything works fine, so I don’t think the problem is on the database.

It was working OK until a couple of days ago. Here is a list of things we’ve tried without success:

  • Installed 9.0.1FP1

  • Changed mail template to 8.5.3 and 9.0.1

  • Fixup, Compact, etc

  • Uninstall 9.0.1 a try to do a fresh installation using the same version

  • Uninstall again and downgrade to Notes 8.5.3

  • Permissions on the folder at Windows level

Nothing works, all calendar entries disappear from the view after 2 seconds of seeing them. I couldn’t find on the web any reports of compatibility issues with Win 8.1 (besides the one of iNotes that was patched with FP1). Also, I don’t know if recently that computer installed any Windows Update that could bring this issue on scene.

Has anyone seen something like this before?

2

Subject: Re: Calendar entries disappearing

Hello Andres!

See the following TN:

Title: Calendar Entries Disappear After Initial Display
Doc #: 1606527
URL: http://www.ibm.com/support/docview.wss?uid=swg21606527 http://www.ibm.com/support/docview.wss?uid=swg21606527

Maybe the issue is related to Calendar Profile.

Best Regards!
Rodrigo

3

Subject: Are you sure…

…that the user have his own Calendar checked under ‘Show Calendars’?

4

Subject: Regarding the calendar owner unchecking their calendar

When I uncheck my name under Show Calendars, the calendar entries are hidden. However, if I close the calendar and re-open it, my name is still unchecked but my calendar entries are visible. Unchecking my name only hides calendar entries temporarily. The symptoms are the same only up to a point.

Andres, is the issue also seen on the director’s PC running the client in Basic mode? If so, then try renaming the director’s \data\workspace folder, and restart the client in Standard mode.