C++ Runtime Error

HCL Domino Domino Forum
1

We have an odd problem that is starting to affect some of our users. Running on Notes client 8.0.2 or 8.5.1 the user has Notes open as well as IE8 and when browsing gets an error - C++ runtime has caused an error in Internet explorer. If the user closes Notes the problem goes away. Microsoft suggest doing a browser reset but this does not fix the problem. Not sure if it is Notes that is causing it or Microsoft but hopes someone may have seen this before and know of a fix.

thanks

Martin

Oddly just found that if IE is launched first then Notes second it is OK, problem comes if Notes is launched first or already running.

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Subject: OK sorted this out

This is an issue caused by Java 6 Update 23 (22 is OK) when running Notes client and a webpage that uses some java scripting for menus.

Just rolled back to update 23 and stopped auto update. Will test update 24 when it comes out