When I send a message to a particular user that uses Outlook Express the body of the message is blank. I have searched the forum and thought it maybe was a font issue but I changed the fonts and he still gets a blank email in the body. I am running Domino 6.5.3 on the servers. Is there a setting in Outlook Express that needs to be changed so he can read the emails?
Subject: blank body of email when sending to Outlook Express
can you post the message source once it’s in Outlook. I know exchange can send mangled MIME but i’ve never heard of it not being able to receive compliant MIME, which domino sends.
are there any attachments, anything strange, or is it just plain text sent as MIME?
is there anything between you and the exchange server that is modifying the message? a relay host, brightmail, anti-virus server, smtp firewall?
Subject: blank body of email when sending to Outlook Express
We are experiencing the same problem with some users, our server is 6.5.4. Any ideas?
Subject: RE: blank body of email when sending to Outlook Express
Have another user complaining of this same issue. The Notes Client is version 6.5.2, Domino server is running 6.5.3 on an iseries. The recipient is an Outlook Express user version 6. When the recipient receives the email the body of the message is blank. Any else seeing this or have a resolution?
Subject: blank body of email when sending to Outlook Express- Work Around
To solve the issue with the body of the email being blank when sending to Outlook Express 6 Users
Click on file, preferences, user preferences, mail, internet
In the internet mail format field click the drop down arrow and select plain text only. Click ok. Close notes and re-open the program for this change to take effect. This solved the issue for us.