Blackberry and url hotspots

URL text hotspots embedded in e-mails are not links when received on a Blackberry. It comes in as plain text. If instead, the link is embedded directly (without the text hotspot), it works.

Any help to get around this would be appreciated.

Subject: Blackberry and url hotspots

Hi Nicholas,

I think that the company www.geniisoft.com have a product for that, i don’t have the direct link but go over there.

JYR

Subject: RE: Blackberry and url hotspots

Hi,

CoexLinks Tip: Doclinks for your Blackberry (or other mobile device)

JYR

Subject: Blackberry and url hotspots

To make sure I understand:“Click here to go to…” where the word here is an embeded URL versus “Click here (http://www.link.com) to go to…”

The BlackBerry deals with the first one by basically removing the hotspot and making it plain text while the second one is hotlinked.

Is that correct?

Subject: RE: Blackberry and url hotspots

Actually, it is even simpler than that. The BES simply makes a plain text copy and sends it along. Even the text link isn’t a link. But then, the Blackberry handheld will turn a text link “hot” when it recognizes that one exists, so the text link turns back into a link.

Subject: RE: Blackberry and url hotspots

Yes, that’s correct. We know about the CoexLinks product, but we were hoping that it would be something we can resolve without it.

Thanks.