BES 4.1.2 is misreporting "wireless message reconciliation"

HCL Domino Domino Forum
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Hello all

SORRY to post this on a predominantly Domino forum, but I need any help I can get with this, and am hoping that there are some Domino BES admins who might be able to help…

I have a Domino Server (6.5.4 FP1) which was running BES 4.0.12.

Yesterday, I upgraded the BES server to 4.1.2

Everything seems to be working OK, however… BlackBerry Manager on the BES server is misreporting info. When I click on my (only) BES server in BB Manager, and check the “Wireless Message Reconciliation” column, it shows every handheld as “Disabled” - however, the devices are sending and receiving mail, and on each device the wireless reconciliation shows as ON.

I have tried completing a full synch of my BB via desktop manager, synch finishes OK but my BB still shows up on the server as “disabled” under “wireless message reconciliation”.

Has anyone else had this problem? Does anyone know how to fix?

Best regards

Jadey

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Subject: BES 4.1.2 is misreporting “wireless message reconciliation”

Hi,i’m having this exact same issue with BES 4.1.2 / Exchange 2003. The devices are all Pearl 8100 handsets. If you click on a user and view the information in the pane underneath it says that “wireless message reconciliation” is “enabled”. But if you add that column to the list at the top it says “disabled” for everyone.

Is there a fix for this?

Pete