hi all, i have used a “before new mail arrives” agent in my application.and i am trying to call another agent in this agent.but a error is getting “before new mail arrives cannot run any agent”.how can i solve this problem??
Subject: before new mail arrives
AFAIK, you can’t call another agent from a Before new mail agent. There are also other restrictions on this type of agent. You have a timeout that is in the range of seconds, instead of several minutes for a normal agent.
What you should do is to mark the incoming document, or do whatever you absolutely need to do with it from the before new mail agent, and then run a scheduled agent to take care of the time consuming stuff.
Remember that it is the router that runs the agent, and not the agent manager. You don’t want to lock the router for any amount of time, more than absolutely necessary.
/Peter