Backward search crashes Client

HCL Domino Domino Forum
1

I have a reproducible problem:

We archive mails older than 30 days. As far as Notes is concerned, the archive files are on the mail server (via a directory link - they’re actually on a SAN).

If I do a backwards search on someone’s calendar, I can click find on each match but as soon as I go back 30 days the client will freeze and then I’ll get an NSD error and the client will crash.

I can recreate this on my PC searching two different calendars and on another user’s PC.

This is obviously caused by Notes not finding anything previous in the mail file being searched on but it shouldn’t crash - right?

Does anyone know if this is a bug? Or has anyone come across this before?

Thanks,

Emma.

2

Subject: Backward search crashes Client

Hi,

Post the FATAL THREAD section of the NSD files.

Date

Topic

Frequently asked question - How to analyze Notes/Domino NSDs? (Jean-Yves Riverin)

JYR

3

Subject: RE: Backward search crashes Client

Thanks JV, is this enough?..

############################################################

FATAL THREAD 1/11 [ nlnotes:0e3c:0ca4]

FP=0x0013df34, PC=0x612a43c4, SP=0x0013df2c, stksize=8

EAX=0xffffffff, EBX=0x0013eaac, ECX=0x07101c74, EDX=0x06fc28f8

ESI=0x00000000, EDI=0x07101c74, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010202

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

@[ 1] 0x612a43c4 nnotesws.CLineEntry::AccessColumn+20 (0,1,13eaac,7101c74)

@[ 2] 0x618265d4 nnotesws.CLineEntry::StringSearch+36 (2532030,182,13eaac,6)

@[ 3] 0x6184b583 nnotesws.CLineView::SearchLineStoreText+115 (6fc28f8,0,182,13eaac)

@[ 4] 0x6184b40c nnotesws.CLineView::SearchView+796 (6,182,13eaac,13e36c)

@[ 5] 0x612a6ca2 nnotesws.CLineView::ProcessMessage+2690 (182,2a0592,41c,182)

@[ 6] 0x617f7d9f nnotesws.CCalendarView::ProcessMessage+3007 (6fc28f8,2a0592,41c,182)

@[ 7] 0x6129f101 nnotesws.CViewSubprogram::SubMessageProc+497 (6f978f4,41c,182,13eaac)

@[ 8] 0x61184904 nnotesws._MainWndProc@16+6932 (2a0592,41c,182,13eaac)

[ 9] 0x77d48734 USER32.GetDC+109 (61182df0,2a0592,41c,182)

[10] 0x77d48816 USER32.GetDC+335 (0,61182df0,2a0592,41c)

[11] 0x77d4b89b USER32.GetParent+364 (9478f0,92d158,182,13eaac)

[12] 0x77d5f3e3 USER32.SendMessageA+73 (2a0592,41c,182,13eaac)

@[13] 0x6134eb3e nnotesws.SendFindMessage+158 (13f12c,6134def0,0,f8010562)

@[14] 0x6134e3fd nnotesws.SearchWndProc+1293 (1f0594,111,8000001d,c0702)

[15] 0x77d48734 USER32.GetDC+109 (6134def0,1f0594,111,8000001d)

[16] 0x77d48816 USER32.GetDC+335 (0,6134def0,1f0594,111)

[17] 0x77d4c63f USER32.IsWindowUnicode+161 (6134def0,1f0594,111,8000001d)

[18] 0x77d4c665 USER32.CallWindowProcW+27 (6134def0,1f0594,111,8000001d)

@[19] 0x61188381 nnotesws.DlgCallDefWndProc+145 (1f0594,1,1,111)

@[20] 0x61188167 nnotesws.CommonDlgProc+2375 (1,111,8000001d,c0702)

@[21] 0x612dd561 nnotesws._MainModelessDlgProc@16+321 (1f0594,111,8000001d,c0702)

[22] 0x77d48734 USER32.GetDC+109 (612dd420,1f0594,111,8000001d)

[23] 0x77d5418d USER32.PrivateExtractIconExW+690 (0,612dd420,1f0594,111)

[24] 0x77d53fd9 USER32.PrivateExtractIconExW+254 (0,111,8000001d,c0702)

[25] 0x77d54204 USER32.DefDlgProcW+34 (1f0594,111,8000001d,c0702)

[26] 0x77d48734 USER32.GetDC+109 (77d541e2,1f0594,111,8000001d)

[27] 0x77d48816 USER32.GetDC+335 (0,77d541e2,1f0594,111)

[28] 0x77d4b89b USER32.GetParent+364 (853e30,880450,8000001d,c0702)

[29] 0x77d5f3e3 USER32.SendMessageA+73 (1f0594,111,8000001d,c0702)

@[30] 0x611e7770 nnotesws._SkinButtonWndProc@16+1712 (689d3f4,202,0,e0030)

[31] 0x77d48734 USER32.GetDC+109 (611e70c0,c0702,202,0)

[32] 0x77d48816 USER32.GetDC+335 (0,611e70c0,c0702,202)

[33] 0x77d489cd USER32.GetWindowLongW+295 (13f7c0,0,13f744,77d5e097)

[34] 0x77d48a10 USER32.DispatchMessageW+15 (13f7c0,77d5f39a,2a4,13f7c0)

[35] 0x77d5e097 USER32.IsDialogMessageW+219 (1f0594,9376f0,0,77d5f39a)

@[36] 0x612ce535 nnotesws.ModelessWindowDispatch+229 (1a,61221c60,61180000,1)

@[37] 0x61221ea7 nnotesws._NEMMainLoop@4+583 (401000,390038,1523a3,0)

@[38] 0x0040156d nlnotes._WinMain@16+1389 (400000,0,1523a3,1)

@[39] 0x00401dfa nlnotes._WinMainCRTStartup+308 (390038,340038,7ffdb000,8054a6ed)

[40] 0x7c816fd7 KERNEL32.RegisterWaitForInputIdle+73 (401cc6,0,78746341,20)

4

Subject: RE: Backward search crashes Client

Hi,

Notes Client crashes while searching in Calendar View

JYR

5

Subject: RE: Backward search crashes Client

Thank you so much for your help.

Em.