AutoSave gets mad

Hi,

I have a problem with autosave at a special user. The notes.ini entry “auto_save_user=…” was about a hundred times in his ini file. It looks like the entry was renewed each time he starts notes, without deleting the original entry.

This results in a growing notes.ini and at last the client won’t start. After I deleted the “auto_save_user=…” entries, the notes client comes up again.

One month later the notes.ini again is full of “auto_save_user=…” entries.

Does anyone have an idea how to solve the problem?

Regards

Harry

Subject: RE: AutoSave gets mad

Is there maybe some unusual character in the username? An “=”, or some other kind of punctuation not normally used in a person’s name?

Subject: RE: AutoSave gets mad

No, his name contains only standard characters a-z.

Subject: No ideas – guess he better turn autosave off

Subject: RE: No ideas – guess he better turn autosave off

Autosave is activated by policy and cannot be deactivated. :frowning:

Subject: RE: No ideas – guess he better turn autosave off

What’s happening is that the client is looking for an entry of the form:

AUTO_SAVE_USER,Sam Rexwell/HahaUnderscore=something.nsf

with their abbreviated username in place of “Sam Rexwell/HahaUnderscore”. For some reason, it’s not finding it so it creates a new one. There’s nothing about the line that’s the least bit unusual? What happens if you give them a toolbar button with the formula:

@Prompt([ok]; “”; “'” + @v3username + “'”)

There aren’t any odd extra characters in the output, say a leading or trailing space, or multiple internal spaces? Might there be an invisible control character in their username? Use the debugstr function (search and you’ll find it here) to show the value of session.username.

Subject: RE: No ideas – guess he better turn autosave off

Can you tell me where to get the lclsx.dll which is needed to use the debugstr function?

Subject: RE: No ideas – guess he better turn autosave off

Just comment out those lines – you’re not going to have any of those objects.

Subject: AutoSave gets mad

Have same problem in Lotus Notes Client 8.02, 8.02FP1, 8.02FP2 basic and 8.5 standart (all are russian installations).

Additional information:

Adding every attachment into new mail message appends two lines with Auto_Save_User option in NOTES.INI

LN client information:

  1. basic client W32 versions 8.02, 8.02FP1, 8.02FP2

  2. standart (Eclipse) client W32 version 8.5

All are installed from russian package.

Subject: AutoSave gets mad - New Informations

Today I took a new look on the problem and I discovered the following:

Notes generates the name of the autosave database depending on the username, i.e. as_hboerger.nsf

The user with the problem has three names, looks like this: John Paul Smith.

Notes generates the following autosave database for the user: “JPaul Smith.nsf”

The ini-entry looks like this:

auto_save_user,John Paul Smith/ACME=JPaul Smith.nsf

I believe the blank in the name of the autosave database ist the problem. So i tried to set the entry manually like this:

auto_save_user,John Paul Smith/ACME=JSmith.nsf

After this I renamed the Database and startet the Notes Client.

Notes recreated the erroneous entry and the database with its original name.

Is there a way to modify the behaviuor how notes generates the name of the autosave database?

Thanks

Harry