Hi all. Is there any way of automatically respond an email for certain senders (external emails) with the text I want? I mean a kind of “out of office agent” but for just some senders and a different text. I guees I will have to code it, but I am pretty sure this have been done before…
Thanks in advance
Subject: Yes, you can.
Of course you can do that. You probably want to use the “before new mail arrives” trigger on the agent.
Subject: Thanks, it worked!
Subject: Some problems found
The problem is that when the agent replies to sender, I want to send the sender some text and also I want the original mail bo be deleted. That is to say, the agent or rule (or both) should, if the sender belongs to a some domain in particular:
Reply the email.
Reject the mail (at the same time9.
If a combine an agent “before mails arrive” and a rule “if sender contains word ‘XXXX’ delete the message” I solve the requirenment. The only problem is that the agent rejects ALL the emails, not only those coming from a domain in particular.
Subject: Just use a mail rule
Subject: Mail rule + 2 agents
Thanks to all for the posts.Finally I managed to solve the problem by combining these 3 elements:
an agent “after mail arrives” that replies the email under some conditions.
a rule that store the email in a special folder (also under some conditions).
an agent on schedule that delete daily all the emails stored in the folder.