Ok. here is a kicker. one company’s generic email address gets an order from another company via email. then there is an automated response sent back to initiator of the order. then in return, the initiating email of the order sends an automated response back to the company that received the order (the generic email). they both need the automated response active. so this goes back and forth untill it builds up to literally thousands of emails in both the recipient’s and sender’s inboxes. any suggestions?
Subject: automated response game
not sure if this will apply but in Lotus Notes an automated e-mail has a field called $AssistMail set to “1”, to prvent this from happening. See if you can check for this in your agent that sends the auto response. Only problem is that f the original e-mail is sent via an automated process it may also have te $AssistMail field in it too. Just a thought.