I setup a mailfile for one of our departments, and they want each message to have an “Auto Response” setup to repond with a “canned” message and an attachment. Can anyone tell me how this can be done?
Subject: autoresponse
Create an agent that runs on new mail recieved and uses the sendmail function to send the message you want. This should take about 10 minutes if done properly to setup.
Jeremy
Subject: Instructions
Afternoon,
These are instructions for a basic auto response agent you can make a hell of a lot more sophistacated one if you want but this is a start.
Jeremy
These instructions are for creating an agent that sends out an automatic reply to emails received to that database.
IMPORTANT: If creating an auto reply agent for a database that already exists and there are documents in the inbox move all the documents from the inbox to a TEMP folder so that the agent does not run on them till you are ready and have completed it.
If creating a new blank database the above does not apply.
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Create → Agent
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Give it a name Auto Reply or such and quick description to describe what it does
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Check that its set to on schedule and more than once a day or in your case as new mail arrives
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The schedule should be set to once an hour unless specified otherwise (as above)
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Copy the text you want into Notepad
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Change to simple actions then add action Reply to Sender
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Put your text in the box.
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Make sure you tick the reply only once per person
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Go to document selection
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Add condition → In Folder
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Choose the in-box
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Save and close.
Subject: Seems to be working fine.
Thanks for your Help