Authentication required when opening an email

One of our users is receiving an “authentication required” prompt (dialog box) when opening an email from a specific outside source. It asks for a user name and password to the senders server. Is this something on the senders end?

They can read the email.

Subject: authentication required when opening an email

Did you ever find an answer on what is causing this? I am having the same issue with one of my users.

Thanks,

Sean

Subject: RE: authentication required when opening an email

I am also having this issue with one of our users, any word?