Attachments slow to open/save

Hi there,

We currently have some users who are having problems opening/saving attachments from their email.

They use a local replica of their emails and should not be affected by any network issue.

However, when they try to open/save an attachment, it takes a long time to open it or save it to disk.

Does anybody have any suggestions/solutions?

Kind regards.

Subject: Re: Attachments slow to open/save

Hello Nad!

In fact it is so difficult to provide you any suggestion without LOGs to be analyzed.
I strongly recommend you to open a PMR (Support Ticket) with IBM.

By the way, the slowness can be caused by some third party software, like Anti virus.

Best Regards!

Rodrigo San Vicente