got a strange problem with one of our users: when she’s sending e-mails with attached files (or forwarding e-mails with attachments), the attachments never arrive at the intended receiver, doesn’t matter what kind of e-mail client he/she uses. the problem appears only with one user, so it has got to be client based.any hints? thanx in advance.
Subject: start narrowing down the potential causes
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Change the template behind her mail file.
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Have her try sending to you, once to your internal Notes address, and then to you at an outside POP3 account (Yahoo.com, etc.)
That might help figure out what is going on. Keep us posted if you find a cure.
Subject: RE: start narrowing down the potential causes
that’s what i did first - without any success. in finally de- and reinstalled her notes client, which did the job. don’t ask, just be happy…thanx anyway!