We are using the Notes 6.5.1 Client on a Notes 5.11 Server. When a user archives documents it archives but leaves the documents in his mail database. Does anyone know how to fix this?
Subject: Archiving Mail Not Working
Its a known issue, same faced by us in a environment where the client is upgraded to R6 & server is still run on R5, the problem was resolved when server upgraded to R6, anyway which mail template r u using in the archive database is it R5 or R6, if its R6 try to use R5 template in archive database.
Pawan Bhatia
Subject: RE: Archiving Mail Not Working
I have found that setting up new archive criteria can help. There are the two default ones. Try adding another criteria such as “ussername_archive2” or something. Then go in and edit the settings. I found that this worked for a user who had the same issue with the default criteria. We are on client version 6.01cf2 here, but this method might work for you.