Archiving mail issue

HCL Domino Domino Forum
1

some of our users are trying to archive their emails.

They are selecting documents in folders and archiving them using the “Archive Selected Documents” option.

When checking in the archive, the corresponding folders are not being created. They do however appearin the “All documents” view of the Archive.

Can anyone shed some light on this issue ?

Many thanks in advance.

2

Subject: Archiving mail issue

I would check their access levels and template of the archive database. Perhaps they weren’t created correctly, or were created prior to an upgrade, rename, etc. that has affected the user’s access.