Archiving error

hi guys

one of my users is getting the following error when she does archiving. any solutions?

Notes error : Archive log template (archlg50.ntf) not found, unable to create archive log database.

Subject: Archiving error

pretty clear message to me!!Do you have that template somewhere?

Make sure it is in the user’s data directory.

Subject: RE: Archiving error

hi there

thanks for the input. the file mentioned is in the users data folder.