We are trying to educate users to archive their mail database (locally, not server based).
Some users have the problem that they cannot change any of the settings. The buttons are ‘greyed out’ and they cannot be used.
I am guessing this is something in their personal settings or the database properties. Does anyone know which one?
Subject: Archive settings seem ‘locked’
You must have at least Editor access to your own mail database to run archiving.
If your organization sets an archiving policy for mail databases, the policy controls how much access you have to archiving in mail. You may not need to archive at all because archiving is set up and run on your behalf. Or, the policy may specify that you can establish private archive criteria in addition to the archiving your organization performs.
You can tell how much access you have to archiving mail by opening the Archive Settings dialog box.
Refer Lotus Notes help for more information.