Archive not open

HCL Domino Domino Forum
1

We have a user whose PC was formatted and his Lotus notes had to be reinstall.Before uninstall the lotus notes client,user was kept a backup copy of their archive file.After lotus was reinstall, user is not able to open his old archive file. when he try to open his archive file it gives an error- The error is-File’C:\program files\lotus\notes\1BSCs must be configured as neighbours in the market’(file name)does not exist. Search IBM Technotes.User was overwrites their old mail to new mail.we suggest to user that they uninstall it and again install.User do it.After reinstallation of it ,user click on your archive icon on workspace, then it give error file is not a database.If user have a backup copy then which folder he place this archive file.

Any help would be appreciated.

Thanks

Hariom Singh

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Subject: Re: Archive Issues

Hi Hariom,

I’m just curious if you can simply perform a File–>Database–>Open, browse to this database, and manually open it? Try copying this Archive database to another workstation and try to manually open?

Regardless if it is an Archive database or not, you should still be able to Open it because it is simply a database. If you cannot open the database, then the focus should be placed on the Database and not necessarily the Client installation.

If the database opens without issue, ensure you user’s Client is configured to have Archiving enabled and specify the current database for the Path to continue with the current Archive database.

Hope this helps Hariom!

Regards,

-Bob