We have a form where the user fills out a response in an RT field. They have the option to send an email to the person who generated the question which includes the response. If the user numbers his points in the RT response field the email shows all of the numbers as “1.”. The code generating the email doesn’t touch the response field other than to copy it to the body of the email. Here’s the code excerpts:
Set rtitem = doc.GetFirstItem( "response" )
Set memoDoc = New NotesDocument(mailDB)
memoDoc.Form = "Memo"
Set nBody = New NotesRichTextItem(memoDoc, "Body")
Call nBody.AppendText("Thank you for contacting us for assistance.")
Call nBody.AddNewLine(2)
Call nBody.AppendRTItem(rtitem)