AppendDocLink - no link created only for a specific user

Hi,

Every morning a report is sent to 3 differents person. The report contains doclink to specific documents. Links are fine for 2 persons, but one person cannot see doclinks at all. He get the following message rather than the icon:(Document link: Click on link to launch the document).

I’m sure it’s a setting on his pc, but I cannot find which one? He does not have the problem only with my reports, but with all doclinks sent to him…

Somebody has a idea?

Thanks,

Genevieve

Subject: AppendDocLink - no link created only for a specific user

in his server person document, incoming mail is likely set to prefer MIME. Change it to keep in senders format.

Subject: AppendDocLink - no link created only for a specific user

in their person document on the server, incoming mail is likely set to prefer MIME. Changed it to keep in senders format.

Subject: RE: AppendDocLink - no link created only for a specific user

Thanks for your suggestion, the setting was “prefer MIME”. I’ve changed it to keep in senders format. Hopefully it will be ok tomorrow morning.

Thanks a lot for your help!