Hi,
Every morning a report is sent to 3 differents person. The report contains doclink to specific documents. Links are fine for 2 persons, but one person cannot see doclinks at all. He get the following message rather than the icon:(Document link: Click on link to launch the document).
I’m sure it’s a setting on his pc, but I cannot find which one? He does not have the problem only with my reports, but with all doclinks sent to him…
Somebody has a idea?
Thanks,
Genevieve
Subject: AppendDocLink - no link created only for a specific user
in his server person document, incoming mail is likely set to prefer MIME. Change it to keep in senders format.
Subject: AppendDocLink - no link created only for a specific user
in their person document on the server, incoming mail is likely set to prefer MIME. Changed it to keep in senders format.
Subject: RE: AppendDocLink - no link created only for a specific user
Thanks for your suggestion, the setting was “prefer MIME”. I’ve changed it to keep in senders format. Hopefully it will be ok tomorrow morning.
Thanks a lot for your help!