Hi all - looking for ideas for a very simple mod but might be impossible!
We want to streamline our phone answering and make ourselves slicker. One thing that was suggested was a way of letting someone else know urgently there is a phone message waiting.
The ‘create special / phone’ option simply sends an email, so that is no good. What the users want is a popup - and not the normal popup so they know it is a phone thing.
I can’t use the ‘before mail is delivered’ agent as this runs via the router, so can’t use any ui methods.
‘After new mail’ is too slow - this has to be real time.
So, all you gurus… any clever solutions?
Thanx
Tim
Subject: Anyone got any ideas???
you could use an agent to write a “broadcast” server console command to the console window on the server to broadcast a message to the person who should be notified of the new phone message.
where/when you run the agent is up to you (you could run it in a centralised “phone messages” database, or have the user who is logging the message perform a agent.runonserver when the doc is first saved/sent)
the broadcast message text should be preceded with a (!) to ensure that the user is prompted in the front-end of their notes client with a dialog box (rather than just in the statusbar of the client which can easily be missed).
unfortunately broadcasts can’t include doclinks so the recipient should be cc’d the message too.
the system also won’t work if your user is not connected to the server, but then, if they aren’t connected to the server you might have difficulty getting the message to them anyway.
HTH
Subject: RE: Anyone got any ideas???
Genius!
I didn’t know about the ! prefix broadcasting to the Notes interface!!!
Now, how do I broadcast from script? Not sure where to look for this.
Thanks again!
Subject: RE: Anyone got any ideas???
Just an FYI - you need to use “(!)”, as in
“(!)Come in number 6, your time is up”
WRT sending console commands there should be some LS/API code to do this somewhere around this forum (or the R4/5 forum).
Try searching on “NSFRemoteConsole and Declare”
Subject: Don’t need that anymore. NotesSession.SendConsoleCommand(serverName$, Command$)
Subject: Instant Messaging?