Another "invalid internet address" error

Hi,

I’m getting returned mail with this error when trying to send mail to an external address, e.g. hotmail from a Domino-based application (i.e. Salesplace CRM). Only 2 (out of 30) users are experiencing this problem.

“Error transferring to ‘mailserver’; Invalid Internet address specified.”

I’ve found several posts here describing a similar problem, but none of the suggested fixes have worked for me so far.

I’ve checked my location and person docs, as specified in other posts for this problem, but the details are all correct.

Spam filters are not blocking anything.

I’ve tried sending from different workstations, using my ID, with the same result.

This appears in the notes log file (which is no help…):

“2008/05/16 09:59:30 AM Router: Error transferring message 002BE4DD via SMTP to MAILSERVER OF73EE76CE:BEF4B6B5 ON4225744B:002BE4DD Invalid Internet address specified”.

Can anyone assist, pls?

Subject: Another “invalid internet address” error

Is your location document correct???

Is it only you that is getting the issue???

Are you able to go FILE > Database > OPEN to the server in question???

Is a firewall blocking SMTP out???

As you can see there are allot of possible reasons. But we are here to help :slight_smile:

Subject: RE: Another “invalid internet address” error

Is your location document correct??? - Yip

Is it only you that is getting the issue??? - 1 other person

Are you able to go FILE > Database > OPEN to the server in question??? - Yip

Is a firewall blocking SMTP out??? - Nope

Subject: RE: Another “invalid internet address” error

Can you run a full trace from the Client… delivery options TRACE full path etc.

Then let us know the findings…

Make a connection document to the server afterwards and then try again.

Post findings.

Subject: RE: Another “invalid internet address” error

Full trace yielded nothing. Mail delivery or transfer fails immediately, so nothing to trace, I guess.Set up new server connection document, but mail still fails.


header from returned mail:

Final-Recipient: rfc822;citizen_c@hotmail.com

Action: failed

Status: 5.0.0

Remote-MTA: smtp;MAIL.FUTUREGROWTH.CO.ZA

Diagnostic-Code: X-Notes; Error transferring to MAIL.FUTUREGROWTH.CO.ZA

; Invalid Internet address specified.

Subject: RE: Another “invalid internet address” error

Any further feedback regarding this error? It’s happening to another user now.