We are trying to setup an “anonymous” email account that will remove the name/email information from all incoming mail. (internal and external).
This will be used for a complaint/crime database and we would like to keep the informant as anonymous as possible.
What would be the best way to set this up? Also, do you have any examples of how this may be done.
We initially thought of creating a mail-in database and having an agent forward the mail to an email account but wasn’t for sure on how to remove the name/email information.
Subject: No guarantee to anonymize email; use a web form
As I pointed out a couple of months ago on your first inquiry, while it is possible to strip SMTP header information from messages received, there is no guarantee you could sanitize/anonymize the message body.
Jacques’ suggestion is the right direction: provide a web form for the public to fill out. While he suggests mailing from that form (which would allow the form to be served from any web server platform), another solution would be to expose a Domino server’s HTTP port to the internet so that the form is a native Domino form (xPages if you desire) and the document created directly into your database. Alternately, there are other ways to get the complaint form data from some other web technology into a Domino database without emailing it - Domino web service, DIIOP, Domino web agent and url params, etc.