I have a user that is trying to create a CCD within our CCD Db and she receives this error every time she clicks Save Only or Save & Close. I had to log onto my computer as well and she received the same error. Everyone that accesses this CCD Db in Customer Service has the same permissions. No one else is having this problem. I was wondering if anyone else has ever seen this error. If so, please let me know what you did to fix it. Client is running XP Pro and Server is Windows 2K Server. Thanks and Happy Holidays!
Subject: RE: An error occured whlie submitting this form. Data was not uploaded successfully. Server returned code: 500
First, have the user turn off the “Use friendly error messages” option in her Internet Explorer settings. That replaces the error message that the server sends with a “user friendly” version, which can’t tell you anything about the error.
In general, though, something like this is usually the result of a formula error at the server. As often as not, it’s a failed @DbLookup. But there are other possibilities – like, f’rinstance, code that doesn’t allow for the possibility of Irish folks using the internet (apostrophes in names like O’Brien often cause JavaScript problems on the web, which in turn cause bad values to be sent to the server).