All of sudden mails become unread

All of sudden my notes client shows 1000 of email unread.

What’s the reason?

Subject: All of sudden mails become unread

Firstly thank you for all the infromation gathering in this call. I am realy happy that I can see your environment as if I was there. It is this level of detail that makes helping people out on this forum a blessing to behold.

Joking aside please can you give us a bit more information.

Is the server clustered etc.

Does the DB replicate unread marks.

Have you changed ID

anything would be helpful

This is because we can guess what might be wrong or we can have an educated guess to what might be wrong.

Subject: RE: All of sudden mails become unread

is it the reason when u rename or recertify User’s OU?

Mails from the specific period have become unread but rest remain read.

Subject: RE: All of sudden mails become unread

YES the rename could cause the issue. This is because the ADMINP process is meant to change the UNREAD MARKS to the new name. Check the ADMIN4.nsf and see if there a break in the rename process. ie that part of it failed.

Subject: All of sudden mails become unread

Without knowing more details, here is all I can offer:

Select the documents which show up as unread (although they may have been read previously), then press the [INSERT] key on your keyboard. That will toggle them between read and unread.

Reasons this happen? It could be that your Client disconnected from the server and didn’t update the unread marks, or a replica overwrote your unread marks.

Brian