All Documents View Not Displaying All

I have a user who cannot see all of his documents in the ‘All Documents’ view. He can only see docs from '08. If I go to design and view from there, I can see as far back as '04. I checked the ‘View Read and Unread’ button, refreshed the design and did a Shift + Ctrl + F9…no luck. Any ideas?

Thanks.

Subject: All Documents View Not Displaying All

Do the documents have Readers field in it?Does the user use a local replica of database? Check replication history.

Regards

Litty Joseph

Subject: RE: All Documents View Not Displaying All

No readers field or local replica. This is a mailbox.

Thanks.

Subject: RE: All Documents View Not Displaying All

Can the user see old documents in other views?

It could be that one of the filters in mail box is on.

Please check if “Show only unread documents” is not on. (Or did you already check that?)

Regards

Litty Joseph

Subject: RE: All Documents View Not Displaying All

He can see them from the ‘Mail Threads’ view. That filter is not active, just checked.

Subject: RE: All Documents View Not Displaying All

try deleting the view index for ($All) view, could be some sort of corruption for the user. delete the index from the domino administrator > files, find the mail file then right click and choose Manage Views, highlight ($All) and click Purge button.

Subject: RE: All Documents View Not Displaying All

Thanks Paul, that did it.