Agent Mail Not Sending

HCL Domino Domino Forum
1

Server won’t send Agent mail … have done everything that I have seen in Faq’s and posts…

Gives error #4000 … cant find server, see administrator… error…

I moved the app to my dev server, and it works fine.

DNS is set correctly on the errant server… and normal mail sends fine. Only seems to affect agent generated mail.

I put a simple mail agent in the db instead of my complex one, and it also fails…

Am absolutely sure its something with server setup, but can’t find it.

Any help appreciated… my hair is getting thin, from pulling it out…

Thanks,

J.R.

2

Subject: Agent Mail Not Sending

Open the Public Address Book on the server and open the server document for the server. Go to the ‘Ports → Notes Network Ports’ section. Check the value of the ‘Net Address’ field(s) and make sure whatever is specified in there can be successfully pinged from a command prompt.

3

Subject: RE: Agent Mail Not Sending

ping is blocked by firewall, but can telnet into it on all of the open ports like 80, 25… etc. using the DNS name not the IP address.Should i put an IP address in there?

4

Subject: RE: Agent Mail Not Sending

Is the configuration settings for the id used to sign / enable the agent correct? Is there a person document for the user specified in the id file and if so, are the mail / server settings correct?

5

Subject: RE: Agent Mail Not Sending

Yes, the user in the “run on behalf of” was setup correctly and can send and receive mail.

6

Subject: RE: Agent Mail Not Sending

Check this technote regarding this particular type of problem. Hopefully it’ll help:http://www-1.ibm.com/support/docview.wss?rs=463&context=SSKTMJ&context=SSKTWP&q1=1099632&uid=swg21099632&loc=en_US&cs=utf-8&lang=en

Alex

7

Subject: RE: Agent Mail Not Sending

Thanks Alex, I had found that document and worked through it. The test mail did not send either, so I ruled out my application sendmail. (it sends on different server). The DNS is resolving, all other mail works fine, in / out.

It is perplexing.