In a CRM application an synhronization agent synhronizes data between the users mail-file and the application.
This agent is being called in the database postopen event and queryclose event with formula language (Run Agent @command). The post-event action works fine and there are no problems.
But the querycose event return the error ‘The specified agent does not exist’. This problem does not occur if the databases is closed and opened from the workspace page. I think because the focus after closing the database, is still on the database icon, so every handle is still available. do not open the database from there workspace, but from the bookmark bar. Unfortunately users do not open the database from there workspace, but from the bookmark bar.
If somebody knows this problem and how to solve it, please let me know.