A database created by an employee who quit has an agent that runs after new mail arrives. In the days before they left, they signed the design template and the database as the server ID. Since then, the agent doesn’t run anymore. I’ve tried signing the agent with my ID and I have full admin rights according to the server’s config document. Still didn’t work. Resigned it as the server ID, still didn’t work. I ended up switching my ID to the ex employee’s ID and resigning the agent and then it started to work again. I’m not sure what’s kicking it into gear. I’ve checked the security tab on the server’s config doc and the ex employee isn’t explicitly listed in any of the security fields. Any thoughts as to what might get it to work with the previous employees signature?
Subject: After New Mail Arrives - Agent Signer Issue
this may explain it
Syntax: AMgr_DisableMailLookup=value
Description: By default, a mail-triggered agent performs a mail lookup of the user who last modified it. It only runs if the server running the agent is also the user’s mail server. When users create or modify a mail-triggered agent on a server other than their own mail server, you can use this setting on the server to disable mail lookup so that the agent can run. Notes displays the message for the user “Unable to determine the execution access privileges” if the mail server cannot be reached.
0 - Perform mail lookups when running mail-triggered agents
1 - Do not perform mail lookups when running mail-triggered agents
Applies to: Servers and workstations
Default: None. Without this setting, mail-triggered agents perform mail lookups.
Subject: RE: After New Mail Arrives - Agent Signer Issue
That makes a lot of sense Paul since the server running the agent is not my mail server. It was the mail server of the user who created the agent.
Where do I set the AMgr_DisableMailLookup value?
Subject: RE: After New Mail Arrives - Agent Signer Issue
you need to add it to the notes.ini on the server running the agent. you can either add it by editing the ini file, by using the set config command at the console or via the server’s config doc. If I were setting it I would use the server’s config doc to do it. you may need to restart the amgr task for the setting to take affect.