Administrator receives multiple copies of backup ID several times daily

HCL Domino Domino Forum
1

I have this exact problem as stated in KB:http://www-1.ibm.com/support/docview.wss?rs=899&context=SWA40&context=SWA50&context=SWA60&context=SWCZ0&context=SWD10&context=SS4R7J&context=SSES8G&context=SSKTYF&context=SSMT72&context=SSPQ7E&context=SSMSB2&context=SS6JVW&context=SS5LUA&context=SSCM2P&context=SS3LP9&context=SSFLMV&context=SSESJN&context=SSKTPA&context=SSVHEW&context=SSVHFY&context=SSVLBW&dc=DA410&dc=DA450&dc=DA430&dc=DA440&dc=D600&dc=D700&dc=DB510&dc=DB520&dc=D800&dc=D900&dc=DA900&dc=DA800&dc=DB540&dc=DB400&dc=DB560&dc=DB530&dc=DA600&dc=DA420&dc=DA460&dc=DB300&dc=DA470&dc=DA480&dc=DB100&dc=DA4A10&dc=DA4A20&dc=DA700&dc=DA4A30&dc=DA400&dc=DA100&dc=DA500&dc=D200&dc=DB700&dc=DB600&dc=DB550&dc=D100&q1=multiple+backup+id+file&uid=swg21237085&loc=en_US&cs=UTF-8&lang=all

Now I need some more explanation how to recover from this situation: if I cannot determine which Id the user is using and if it is outdated or not, CAN I give him a new fresh ID that can solve the problem? HOW?

I have this problem on 3 users out of 60… cna anyone help me?

Thanks, Frank

no answer, yet??!?!

2

Subject: no solution

I tried to download a fresh ID from the BackupID database and install in user’s Workstation, but the problem is still there…

any solutions/suggestion?