Hello,
Many of my users are unable to open the database using the link we sent. How do i make the link work without having to create a connection document? By adding the server entry into the DNS will fix it?
Some users are able to access the db without creating the connection document to the server though
Subject: Administration question
Why not send the link as a button. In the code, use the IP Address instead of the server name like this:
@Command([AddDatabase];
“127.0.0.1”:“filepath\dbname.nsf”;“1”);
@Command([FileOpenDatabase];
“127.0.0.1”:“filepath\dbname.nsf”)
This will create the connection document automatically in the background.
Subject: try a Notes URL
Put something like this behind a hotspot link:
notes://host.domain.com/path/dbname.nsf?OpenDatabase
The URL itself provides the connection information.
Subject: Administration question
I want them to use the existing link… they should be able access without having to add a connection document. I can access a bunch of servers but I don’t see any of those in my address book. All I have is the home mail server. How does Lotus able to resolve the names?
Subject: verbose connection trace to target server from Ports panel of User Prefs
Turn up the trace options to Full, and try to trace the connection to the server that’s referenced in the link from a client that can’t use the doclink. The trace output will look something like that pasted below, but your error message may vary. The error I’m seeing – “The remote server is not a known TCP/IP host” – tells me that none of the name services accessible to Notes can resolve the server name to an IP address. Yours may differt, but the error may suggest a direction.
Determining path to server Tunbridge/Acme
Available Ports: TCPIP
Checking normal priority connection documents only…
Allowing wild card connection documents…
Enabling name service requests and probes…
Requesting address of Tunbridge/Acme from DirectoryServer/Acme on TCPIP
Using address ‘10.3.9.72’ for DirectoryServer/Acme on TCPIP
DirectoryServer/Acme has no address for Tunbridge/Acme on TCPIP
Checking for Tunbridge/Acme on TCPIP using address ‘Tunbridge’
Unable to connect to Tunbridge/Acme on TCPIP (The remote server is not a known TCP/IP host.)
Checking low and normal priority connection documents…
No default passthru server defined
Unable to find any path to Tunbridge/Acme because Unable to find path to server