I have a problem where a user (#1) has accused another Admin. of accessing her email. I was informed of this weeks after the alleged event, so the logs for the date in question no longer exist (if indeed this would have an audit trail of the supposed event). The way the user found out is a result of an email sent to her by another user (#2) who uses “return receipt”. Apparently #2 received a return receipt indicating that her email to #1 had been received by the Admin in question (she showed the screen view to #1). Subsequent to this, the “return receipt” disappeared (deleted?) from #2’s mailbox.
The Admin in question denies that these events happened, whcih puts me in a bind. Can anyone tell me if compacting a users (#1) mail file would give rise to a return receipt being generated if such an email would be sent from #2 to #1 at the time of compaction (or any other administration concurrent event)? Also do the return receipt emails auto delete or are they just like any other email, where the user makes that determination.
I’d like to get to the bottom of this mystery before it’s too late.
Do the Database Properties (second tab - ‘User Detail’ still go back far enough to show the Admin User’s activity?
Running Domino maintenance from the console (compact, fixup, etc) will not (should not) cause the email to be read - only activity which updates the unread marks.
I HAVE run into occasions where an email was being help in the server’s mail.box (dead or held) and when I looked at the email a read receipt was sent to the originator, so that’s a possibility.
It might be possible that if the admin happened to sign an agent that runs against a user’s mail file and marks the message as read that could occur - for example some type of archiving agent.
Edit: Also, make sure that the user is listed as the owner of their mail file.