Handful of users can’t use the address picker in their Personal Address Books for some letters. (i.e. select “R” get all names under “V”). Followed the post here about deleting the Full Text Index & then going into Tools Preferences, but that did not work as their nabs are not full text indexed.
Any suggestions??? I’ve done replace design, compact, fixup, updall, deleted & re-added the entries to no avail. We replicate address books here for backup purposes and the same thing happens in the replica.