Address mis-match

Hi everyone,

I have a wierd situation …

A message was sent internally … In the letter head section, the recipient sees “/ company name” and under that it says "Sent by: .

i went into the document properties and found the following:

Field Name: Principal

Data Type: Text List

Data Length: 33 bytes

Seq Num: 2

Dup Item ID: 0

Field Flags: SUMMARY

“CN=incorrect sender/O=Company”


Field Name: INetFrom

Data Type: Text List

Data Length: 20 bytes

Seq Num: 2

Dup Item ID: 0

Field Flags: SIGN SUMMARY NAMES

“@company.com”


Field Name: From

Data Type: Text List

Data Length: 28 bytes

Seq Num: 3

Dup Item ID: 0

Field Flags: SIGN SUMMARY READ/WRITE-ACCESS NAMES

“CN=/O=Company”


Field Name: DisplayFrom

Data Type: Text List

Data Length: 33 bytes

Seq Num: 3

Dup Item ID: 0

Field Flags: SUMMARY NAMES NOUPDATE

“CN=/O=Company”


Field Name: $INetPrincipal

Data Type: Text List

Data Length: 28 bytes

Seq Num: 2

Dup Item ID: 0

Field Flags: SUMMARY

“@company.com”


I went into the settings of the sender and the mail pref “this mail file belongs to…” was correct …

Any idea why this may have happened …

The user is unable to duplicate the problem and say this never hapened before …

Thanks for any help …

Ayaz

Subject: Address mis-match

did you recently rename or recertify the user? AdminP will update this field when a rename or move to new certifier request is processed. during this process the user’s name may be unmatched for a few hours until the field gets updated. Other than that, if it’s working fine now and you can’t reproduce the problem then I’d say don’t waste your time with it.