Thanks for reading this post.
I’m having a problem trying to do something so simple and its killing me.
I have a web application, that takes plain text from a field – passes it to an agent using AJAX, which then
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locates a document in the db using its UNID
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gets the rich-text field called “supportComments”
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appends the plain text to that rich text field.
Im using RichText for the storage length capabilities as am worried that plain text would max out.
But i cant for the life of me get it happpen.
Could anyone help? Ive posted some same code below:
Heres the string passed to an agent via AJAX:
“action=sendEmailReply&docid=403B8E717E9827DCCA25721400735083&userid=0001&content=
The rain in spain falls mainly on the plane
”The corresponding agent (ive removed somecode) , that actions this request is:
Function sendEmailReply(db) As String
'get the backend doc
Set hddoc = getDoc(db, “byunid”, agentReq(“docid”))
'Add string to case sumary
Dim rtitem As Variant
Set rtitem = hddoc.GetFirstItem("caseHistory")
Call rtitem.AppendText( "Add text to the rich text item" )
Call rtitem.AddNewLine( 1 )
Call rtitem.AppendText("Add more text to rich text item")
Call hddoc.Save( False, True )
Print |{|
Print | "returnCode" : "Ok", |
Print | "message" : "The reply has been sent and also added to the case history"|
Print |}|
Please if you have even the slightest idea, im going nuts!